Parks Manager (TAL - North Arm Park)
Tłı̨chǫ Investment Corporation
- Northwest Territories
- Temporary
- Full-time
- Attend all training sessions and preparations for the opening of the campground.
- Adhere to safety plans and procedures set out by the Government of the Northwest Territories and Tlicho Adventures Ltd.
- Managing the day-to-day operations to ensure a safe and enjoyable stay for guests and effective manner in accordance with the description of services and scope of work and services outlined by Tlicho Adventures Ltd. and the Government of the Northwest Territories.
- Accepting and keeping an accurate track of bookings, deposits, and payments.
- Collaborating with the Director of Tourism to integrate innovative ideas and strategies for continuous improvement and expansion of service offerings.
- Addressing issues, concerns, and complaints related to the operations from customers, stakeholders, and Supervisors. Maintaining excellent customer relations and quality services.
- Ensuring compliance with all governing regulations.
- Following, applying, and adhering to TIC’s established policies and procedures and other stakeholders, such as the Government of the Northwest Territories.
- In conjunction with the Director of Tourism, providing key inputs into the annual operational and capital budgets and providing recommendations on budget amendments.
- Developing, measuring, and reporting on Key Performance Indicators for the operation.
- Presenting financial and business/key performance indicator reports with the ability to respond to specific inquiries/variances accurately and knowledgably.
- Procurement and distribution of firewood for the park.
- Strong organizational skills with the ability to prioritize and multi-task.
- Excellent communication, customer service skills, and effective verbal and written communication skills.
- Ability to work with minimal supervision and maintain productivity.
- Proficient computer skills including MS Office suite of applications (Excel, Word, Outlook, PowerPoint), QuickBooks and Point of Sale systems.
- Valid First Aid/CPR with defibrillator training mandatory or willingness to work towards certification.
- WHMIS Certificate or willingness to work towards certification.
- Confirmed Criminal Record History.
- Reside at the North Arm Campground in staff accommodations for the duration of the work rotation.