Partner Solutions Architect

Ottawa, ON
$100,000-115,000 per year
Permanent
Full-time

5 days ago

Join Us as a Partner Solutions Architect!At ORBCOMM, we’re looking for a Partner Solutions Architect who thrives in a collaborative, fast-paced environment and is passionate about helping strategic partners build and scale innovative technology solutions powered by ORBCOMM.Why You’ll Love Working HereIn this hybrid technical and commercial role, you’ll work closely with our OEM and VIACHAIN reseller partners, ensuring seamless integration of ORBCOMM solutions into their product offerings while helping partners scale successfully and bring new connected solutions to market. You’ll serve as a trusted advisor—someone who can confidently engage with engineering, product, and commercial teams while driving long-term partnership success.As part of ORBCOMM, you’ll join a team that values innovation, collaboration, and real impact. You’ll work alongside strategic partners and internal stakeholders to bring connected technology solutions to the market and play an important role in helping our partners leverage ORBCOMM capabilities to grow their businesses.This role can be based from our Ottawa, ON hub or remotely anywhere in North America. You’ll enjoy the flexibility of remote work while also traveling to key customer locations. Team members located in our hub regions work in a hybrid environment.What You’ll Do

Acting as a trusted technical advisor to OEM and reseller partners, building strong working relationships with engineering, product, and commercial teams
Supporting partners in integrating ORBCOMM solutions into their product offerings, ensuring seamless functionality and alignment with their platforms
Ensuring ORBCOMM technology remains embedded, reliable, and aligned with the partner’s brand and customer experience
Serving as the first line of technical engagement for partner questions, proactively addressing product and solution feature inquiries
Working cross-functionally with ORBCOMM engineering, product, and commercial teams to resolve challenges and drive successful outcomes
Developing a deep understanding of each partner’s product roadmap and business strategy, proactively aligning ORBCOMM solutions to support upcoming product launches and future platform capabilities
Identifying opportunities to expand the use of ORBCOMM technology within partner ecosystems, helping partners unlock new capabilities, services, and revenue opportunities

Who You AreYou’re a partner-first, customer-facing technical leader who can translate complex platforms into clear integration paths and business value. You collaborate easily across engineering, product, and commercial teams, and you’re energized by helping OEM and reseller partners launch, scale, and expand connected solutions.If you have:

5–8+ years of experience in a customer-facing technical role (e.g., Solutions Architect, Solutions Engineer, Technical Account Manager, Customer Success Engineer)
Hands-on experience supporting OEMs, resellers, and/or strategic technology partners
A track record of enabling integrations and helping partners deploy and scale third-party technology successfully
Comfort operating at the intersection of engineering and business—translating technical capabilities into partner outcomes and value
Strong foundation in solution architecture, APIs, and integration concepts for technical products
Ability to align and influence cross-functional teams (engineering, product, commercial) to remove blockers and deliver partner success
Excellent communication and relationship-building skills, with confidence presenting to both technical and non-technical audiences
A proactive, solution-oriented mindset—able to anticipate partner needs and drive issues to resolution
Preferred: experience in IoT, telematics, fleet/asset management, or connected technology
Comfort using AI-enabled tools and automation to support day-to-day work and improve productivity
A commitment to continuous learning, including digital and AI literacy

Then we want to meet you!The Benefits of Working HereA career with ORBCOMM offers a unique opportunity to grow your skills and expand your expertise in a collaborative, innovative environment. Beyond being part of an exceptional team, we provide a competitive, locally relevant benefits package designed to support our employees around the world. Benefits vary by location and include health and wellness coverage, paid time off, retirement or savings programs, flexible work arrangements, insurance coverage, lifestyle perks, and access to employee discounts—helping you thrive both professionally and personally.The anticipated starting salary range for candidates located in Ottawa, ON, and expressing interest in this position is CAD $100,000 - $115,000. Actual compensation will depend on factors such as location, technical experience, skills, certifications, etc.How We HireORBCOMM uses technology-enabled tools, including artificial intelligence (AI), to support parts of the recruitment process. All hiring decisions are made by people, as part of our human-led, tech-enabled culture.About UsAt ORBCOMM, we’re pioneers in IoT technology that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations, and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors, including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change at !Ready to Join Us?We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you.We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted.At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.

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