ERP/CRM Consultant

Robert Half

  • Mississauga, ON
  • Temporary
  • Full-time
  • 1 day ago
Job Description:We are looking for a skilled ERP/CRM Consultant to join our team in Mississauga, Ontario. In this long-term contract position, you will play a key role in implementing and configuring ERP and CRM solutions to meet business requirements. This role involves collaborating with various stakeholders, ensuring data accuracy, and providing training and support for end-users.Responsibilities:
  • Prepare and organize employee data, including payroll history, tax information, and leave balances, for seamless upload into the Ceridian system.
  • Collaborate with the Ceridian implementation team to configure the system to meet organizational needs, including payroll setup, G/L mapping, and workflow customization.
  • Design and implement processes for data exchange with financial institutions, including bank transactions and journal entry exports to accounting systems.
  • Develop and configure employee portals, reporting tools, and time-off policies to align with organizational requirements.
  • Conduct thorough testing and validation to ensure system readiness before go-live.
  • Provide comprehensive training to payroll staff and administrators on the effective use of the Ceridian solution.
  • Oversee the first month of live operations, supporting payroll cycles and addressing any issues that arise.
  • Lead regular progress meetings to track implementation milestones and address concerns.
  • Recommend and implement improvements to optimize system functionality and user experience.
  • Ensure data import and export processes are accurate and efficient, particularly for hourly union payroll and construction job-specific tasks.
Requirements:
  • Minimum of 7 years of experience in ERP/CRM consulting or a related field.
  • Proficiency in Apex Classes, Apex Coding, Apex Triggers, and Visualforce.
  • Strong knowledge of data preparation, configuration management, and system testing.
  • Experience with Ceridian systems, including payroll setup and reporting.
  • Ability to create dashboards, manage business requirement documents, and handle data loading.
  • Familiarity with Assertion Markup Language and AB testing methodologies.
  • Excellent problem-solving skills and the ability to recommend process improvements.
  • Strong communication skills to collaborate effectively with technical teams and end-users.

Robert Half