Director, Engagement Management - Tangerine Bank
Scotiabank
- Toronto, ON
- Permanent
- Full-time
- You are a forward thinker who likes to stay on top of the latest market trends and eager to communicate your vision to diverse stakeholders & champion next generation enterprise level solutions.
- You enjoy developing a great team and seeing them succeed by sharing your technical background to help others prevail in technical challenges (incident management, architecture/engineering, project delivery).
- You have a keen desire to share your vision to diverse stakeholders.
- Eagerness to learn and challenge yourself is a part of your DNA.
- You take personal pride in always maintaining a high quality of service with assigned tasks.
- You are comfortable in adapting to a changing technology landscape.
- You can demonstrate strong communication (verbal/written/presentation) skills in English & the same in Spanish and/or French is an asset. Furthermore, you have good interpersonal skills to build relationships with internal and external business/technical partners and vendors.
- You have at least 10+ years of professional working experience in leading people within an Information Technology department or division that provides services to clients spanning multiple locations across a region and/or country and/or countries.
- You have at least 4+ years of hands-on technical working experience in the end-to-end design/planning/implementation to migrate from on-prem to Public Cloud infrastructure.
- You can demonstrate hands-on technical working experience in driving the modernization on Public Cloud (GCP and/or Azure).
- You understand & can translate/articulate strategies and roadmaps to multiple stakeholders, including C-Level business & technology executives.
- You have experience building strategic partnerships and a proven track record at driving continuous improvements to achieve business goals.
- You are analytically inclined with extensive experience leading, informing, and influencing key business decisions that are centered on strategic growth.
- You can provide communication/alerts to the business lines regarding degraded or missed service levels as a part of the problem management escalation process and pro-actively communicate any IT issues and upgrades to business lines.
- You possess superior problem solving and decision-making skills to resolve work issues while under pressure in a dynamic environment.
- You have a post-secondary education in Computer Science or Engineering or Business.
- Expect to be constantly challenged in this fast paced & dynamic environment. This will allow you to have the opportunity to be creative while gaining knowledge banking systems and operations. You will build relationships with vendors and technical leads from carriers and present valuable and long-lasting contributions to the bank.
- We are technology partners who help the business transform how our employees around the world work.
- You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning.
- We care about our people, allowing them to design how they work to deliver amazing results.
- We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
- When required onsite as a part of a hybrid work model, your 2 primary locations are in Toronto (3389 Steeles Avenue East & 100 Yonge Street).