Operations Coordinator

  • Toronto, ON
  • Permanent
  • Full-time
  • 8 days ago
  • Apply easily
WHO WE AREHeritage Toronto builds a better city by bringing people together to explore Toronto’s shared past and peoples’ lived experiences. We deliver 80+ public programs annually including tours, plaques, digital programs and exhibitions, the Heritage Toronto Awards, the Emerging Historians program and, most recently, the Equity Heritage Initiative.WHO YOU AREYou are looking to play an integral role in the smooth functioning of a not-for-profit organization, collaborating with colleagues in every department. You are a proactive and optimistic problem-solver able to work in a dynamic environment where you are expected to deliver on multiple competing priorities. You enjoy working in an environment where every day is different. This role is great for someone looking to further develop their skills and build on their experience in the business side of not-for-profits.YOUR OPPORTUNITYReporting to the Executive Director, and working within a wide portfolio, the Operations Coordinator will:Administration (40%)
  • Ensure the smooth functioning of the office environment including office supplies, equipment leases, space booking, etc.
  • Directly support the Executive Director
  • Directly support the Heritage Toronto Board of Directors, including minute taking and distribution of agendas
  • Respond to public inquiries, including responding to emails and following up on voicemail messages
  • Lead responsibility for all technology requirements including liaison with City of Toronto’s Internal Technology Division
  • Distribute printed communication materials, notably the annual tour brochures
  • Maintain and update applicable web pages and content (WordPress)
  • Maintain and update records within CRM software pertaining to donors, sponsors and community partners.
Finance (40%)
  • Support daily financial processing utilizing Excel, QuickBooks and eTapestry CRM software, ensuring data accuracy and producing reports for senior management
  • Forecast and execute the annual administration budget
  • Produce donation receipts and support the Development Manager with processing donations, pledges, and sponsorship payments
  • Maintain A/R and A/P records
  • Process revenues and execute bank deposits
  • Process expenses and issue payments as directed by accountants
Human Resources and Volunteers (20%)
  • Lead responsibility to recruit, train, and manage 100+ annual volunteers to support programming
  • Assist with human resources, including posting jobs, scheduling interviews, training, and onboarding new employees
EQUITY, DIVERSITY, INCLUSION AND ACCOMMODATIONHeritage Toronto is committed to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Heritage Toronto is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities act (AODA). If contacted for an employment opportunity, please let us know if you require accommodation at any stage of the recruitment process.Don’t meet every single requirement in this posting? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. If you are excited about this role but your past experience does not align perfectly with every qualification or requirement, we encourage you to apply anyway. You may be just the right candidate.JOIN USThe Operations Coordinator is a full-time (35 hours/week) permanent position. You will be working within the current hybrid environment: requiring a minimum of two days a week in our offices at Historic St. Lawrence Hall, 157 King St. East, Toronto. The remaining days will be conducted remotely, interacting with team members over Zoom, Slack, and other communication channels. You will work standard business hours, with occasional evenings and weekends required to support Heritage Toronto meetings and events.Interested in joining our team and making a difference in our city? Please send your resume and a cover letter explaining your interest and key qualifications to by 11:59 p.m. EST by Wednesday, September 3, 2025. Please use the subject line “Operations Coordinator”.We thank all applicants for their interest in this position. Only those selected to be interviewed will be contacted.

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