Mortgage Supervisor

Popular

  • Sainte-Croix, QC
  • Permanent
  • Full-time
  • 13 days ago
Job TypeMortgage SupervisorGeneral DescriptionSupervises and coordinates work of the employees as well as processes and operations within a particular unit by performing the following duties.Essential Duties and Responsibilities
  • Assist in establishing unit goals and action plans.
  • Determines work procedures, prepares work schedules, assigning and monitoring work to improve effectiveness.
  • Communicate policies, practices, and procedures to employees and ensure compliance.
  • Identifies and resolves problems and inconsistencies, determining appropriate course of actions.
  • Helps develop and monitor budget for cost control.
  • Conducts staff meetings to discuss operational problems or explain procedural changes or practices.
  • Prepare project updates within required timeframe and delegate individual tasks to all employees.
  • Analyze all opportunities and recommend ways to improve efficiency and reduce costs.
  • Assist staff in managing difficult cases.
  • Knowledge and comprehension on reading credit reports, analyzing credit patterns, understanding debt to income ratio composition, able to make recommendations based on their analysis of the client’s credit and income history.
Supervisory Responsibilities
  • Directly supervises at least 3 full time employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Coach and develop employees. Foster a spirit of teamwork that allows for disagreement over ideas as well as diversity.
  • Directly supervises at least 3 full time employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Coach and develop employees. Foster a spirit of teamwork that allows for disagreement over ideas as well as diversity.
EducationBachelor's Degree in Business AdministrationExperience
  • At least three years related experience.
Other QualificationsTo perform the job successfully, an individual should demonstrate the following competencies:Analytical Skills- Exhibits one or more of the following:
  • Focus: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments
  • Analytical: Collects, researches and complements data; Synthesizes complex or diverse information
  • Design: Demonstrates attention to detail; Applies design principles; Generate creative solutions
  • Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions.
Communication Skills- Exhibits the following:
  • Oral Communication: (Spanish and/or English) Speaks clearly and persuasively in positive or negative situations; Demonstrates group presentation skills.
  • Written Communication: (Spanish and/or English) Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively.
Region LocationsSt CroixWork Schedule8am-5pmMonday- FridayValues1. Passion for People3. Succeed Together2. Own Every Moment4. Build the FutureImportant: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.ABOUT USPopular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.If you have a disability or need more information about requesting an accommodation, please contact us at . This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.Are you ready for a rewarding career?Popular is an Equal Opportunity Employer
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