Mountain Bike Technician & Instructor

Panorama Mountain Resort View all jobs

  • Panorama, BC
  • Permanent
  • Full-time
  • 1 month ago
Description:The Downhill Mountain Bike Mechanic / Instructor / Rental Technician is a multi-disciplinary role responsible for maintaining a high-quality fleet of downhill bikes, delivering exceptional guest service within the rental shop, and providing safe, engaging instruction to riders of varying skill levels. This position plays a key role in ensuring guests have a safe, enjoyable, and memorable mountain biking experience through expert equipment preparation, professional instruction, and knowledgeable support.This role combines mechanical expertise, strong interpersonal skills, and a passion for mountain biking and outdoor recreation.Key Responsibilities:Bike Mechanic
  • Perform daily inspection, maintenance, and repair of downhill mountain bike rental fleet.
  • Diagnose and troubleshoot mechanical issues including suspension, braking systems, drivetrains, and wheel systems.
  • Complete preventative maintenance to ensure bikes meet safety and performance standards.
  • Maintain accurate service records and maintenance schedules.
  • Assist with seasonal fleet builds, tear-downs, and inventory management.
  • Ensure workshop cleanliness, organization, and adherence to safety procedures.
Instructing
  • Deliver beginner to intermediate downhill mountain bike lessons in a safe and supportive environment.
  • Provide clear instruction on bike handling, trail etiquette, safety awareness, and progression techniques.
  • Adapt teaching style to suit different ages, abilities, and learning styles.
  • Conduct equipment checks prior to lessons and ensure riders are properly fitted.
  • Promote safe riding practices and mountain responsibility at all times.
Rental Technician
  • Assist guests with bike rentals including sizing, fitting, and equipment setup.
  • Educate guests on bike operation, suspension setup, and trail recommendations.
  • Provide outstanding guest service by creating a welcoming and professional environment.
  • Process rental transactions and maintain accurate documentation as required.
  • Support daily shop operations including opening/closing procedures.
Experience/Requirements:
  • High school diploma or equivalent.
  • Strong mechanical knowledge of downhill mountain bikes.
  • Previous bike mechanic experience preferred (shop or bike park environment an asset).
  • Experience coaching, instructing, or guiding mountain biking preferred.
  • Passion for downhill mountain biking and strong riding ability.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced, team-oriented environment.
  • Comfortable working outdoors in varying weather conditions.
  • Instructor certifications (PMBIA or equivalent) considered an asset.
Physical Requirements
  • Ability to lift and maneuver bikes up to 50 lbs (23 kg).
  • Standing for extended periods.
  • Working in workshop and outdoor trail environments.
  • Ability to ride downhill terrain safely and confidently.

Panorama Mountain Resort