Inside Sales Representative - Mississauga, ON
Intertek View all jobs
- Mississauga, ON
- $50,000 per year
- Permanent
- Full-time
The Inside Sales Representative is responsible for preparing accurate and compliant quotations for accredited certification and assurance services. The role supports the sales team by analyzing client requirements, determining certification scope, calculating audit duration, and preparing proposals in accordance with accreditation rules and internal procedures.
This position requires strong analytical skills, attention to detail, and the ability to coordinate with technical and operational teams to ensure quotations meet both commercial and accreditation requirements.Key ResponsibilitiesReview client applications, RFQs, and scope information to determine certification requirements.Prepare detailed quotations for management system certification services such as ISO 9001, ISO 14001, and ISO 45001.Calculate audit duration and certification cycle requirements in accordance with applicable accreditation rules and guidance from organizations such as the International Accreditation Forum.Collaborate with sales managers, technical reviewers, and operations teams to ensure quotes are technically accurate and commercially viable.Maintain accurate quote records and client data in CRM systems such as Salesforce.Ensure all quotations comply with internal procedures and accreditation requirements.Support the sales team with technical clarification, proposal preparation, and client follow-up when required.Identify missing or unclear scope information and communicate with clients or sales representatives to obtain necessary details.Qualifications2-5 years of experience in inside sales, sales operations, or quotation preparation, preferably in certification, compliance, or professional services.Working knowledge of management system standards such as ISO 9001 or ISO 14001 is an asset.Strong analytical and problem-solving skills with high attention to detail.Proficiency with CRM systems, Microsoft Excel, Word.Excellent written and verbal communication skills.Ability to manage multiple priorities in a fast-paced environment.Key CompetenciesAnalytical thinkingAttention to detailCustomer focusCollaboration and coordinationTime managementCompliance awarenessSuccessful candidate must haveAbility to work independently without supervisionEffective time management skillsAnalytical & Problem-Solving SkillsQuotes often require interpreting incomplete or complex data. Important abilities: Analyze client organizational structures. Interpret scope statements and NACE/NAICS codes. Identify risk factors affecting audit duration. Evaluate multi-site vs single-site certification structures. Detect scope gaps or missing information.Coordination & Project ManagementInside sales often acts as a hub between several internal stakeholders.Frequent coordination with: Technical reviewers, Scheme managers, Auditors, scheduling, etc.Key skills: Managing multiple quote requests simultaneously, Tracking quote approval workflows, Ensuring accreditation compliance before issuing quotesCommunication Skills. Clear communication is critical because quotes often require technical clarification.Attention to Detail & Compliance MindsetAccredited certification services are highly regulated. Important qualities: Strong documentation discipline. Ability to follow internal procedures. Understanding of accreditation risks. Ensuring proposals match approved certification scopes.Attention to Detail & Compliance Mindset. Accredited certification services are highly regulated. Important qualities:Strong documentation disciplineAbility to follow internal proceduresUnderstanding of accreditation risksEnsuring proposals match approved certification scopesDigital & Data Skills. Modern quoting roles require strong systems use. Common tools: CRM systems, Quoting software, Excel (advanced formulas, pivot tables), Word, Document management systems.Additional desired skillsTechnical Knowledge of Certification & Standards. Essential for understanding what the client actually needs.Key knowledge areas:Understanding of management system standards such as:ISO 9001, ISO 14001, ISO 45001, ISO 27001, Knowledge of certification cycles (Stage 1, Stage 2, surveillance, recertification), Understanding audit duration calculation rules.Industry & Sector Awareness. Understanding client industries improves quote accuracy. Helpful sector familiarity with:ManufacturingForestry & pulp/paperEnergyTechnologyEducational BackgroundBusiness AdministrationQuality ManagementEnvironmental ManagementCertifications (valuable but not always required)ISO 9001 trainingQuality management trainingSalary & Benefits InformationThe annual salary range for this position is $50,000 per year. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off, paid holidays, medical, dental, vision, life, and disability insurance, RRSP with company match, tuition reimbursement and more.Intertek's CommitmentIntertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.Our Culture of Total Quality AssuranceIntertek promotes a culture where motivated, customer-oriented employees can flourish, experience professional fulfillment, and reach their highest potential. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all.A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every day. Intertek is the trusted advisor to many of the world's leading brands, companies, and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.We Value DiversityIntertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.For individuals with Disabilities, who would like to request accommodation, or who need assistance applying, please emailPlease apply online atThis position is for a vacancy.*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.About Us: Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.About the Team: The Building & Construction team provides assurance, testing, inspection, and certification services and building science solutions to deliver Total Quality Assurance to the built environment. The team offers the architectural, engineering and construction (A/E/C) industry with a full suite of capabilities both in the lab and on site.