
Learning Coordinator
- Toronto, ON
- Permanent
- Full-time
What you will do
- Provide administrative support on a variety of learning projects/programs
- Consult and collaborate with client Subject Matter Experts (SMEs) to analyze and define learning objectives and learning requirements
- Meet course development milestones, ensuring delivery of quality learning solutions that meet established learning objectives
- Assist with all planning activities including scope planning, work activity definition, sequencing and duration estimating, schedule development, resource planning, risk identification, cost estimating and project plan development
- Effectively manage multiple tasks on parallel projects
- Manage the effective execution of projects by:
- Supporting the project's day-to-day activities
- Participating in project meetings
- Following up with project team members (including track leaders in complex projects) to ensure key milestones are met
- Maintaining the necessary project documentation and records
- Proactively resolving project issues
- Exercising judgment in escalating issues as appropriate
- Analyzing post-course survey results
- Assist with managing project budgets by reviewing invoices to ensure costs are within scope and budget, and providing monthly updates to course owners.
- Work with external service providers who may be contracted to work on projects
- Manage the translation of materials, if applicable to the training program
- Develop and execute communication plans
- Working with the Learning Management System (LMS) team coordinate the set-up of all training in the LMS
- Support with all other tasks as assigned to meet business needs.
What you bring to the role
- Post Secondary Education in learning/ Adult Education Certificate or equivalent experience
- Recommended 2-3 years’ experience in Learning and Development or similar position while working within a fast-paced environment
- Intermediate/ Advanced technical skills in Word, Excel and PowerPoint (will be tested on these skills)
- Knowledge of LMS such as Success Factors
- Experience reporting within LMS
- Self-motivated and independent worker
- Proven success and ability to work in a deadline driven environment
- Ability to multi-task in a fast-paced environment
- Effective communicator both written and verbal
- Effective team player and proactive attitude
- Emphasizes and builds the value of service offered to the client
- Proficiency in English at a business level is required.