Summer 2024 Food and Beverage Server (The Woods)

Big White Ski Resort

Kelowna, BC
$18.50 per hour
Permanent
Full-time

2 months ago

Description :Job Description:In this position you are responsible for offering professional friendly service to all guests in a Restaurant setting. Whilst providing expert knowledge of the full food and beverage menu. Follows the sequence of service to provide consistent and efficient service to all guestsPosition Requirements/Skills:

Required to work flexible hours including nights, weekends and holidays and may be required to work overtime.
To work under pressure in a fast paced environment
Report for work on time.
Maintain a high standard of personal appearance and grooming, which includes wearing the correct uniform/foot wear and name tag while working
Familiar with the floor plan and table numbers.
Maintain up to a 10 table section
Assist other servers in the clearing/resetting/running of food as needed
Greets guests in a professional and friendly manner and build rapport by asking questions and initiating conversation.
Have full knowledge of entire menu and preparations, including daily features, beverages.
High knowledge of POS and payment system. (Squirrel & Moneris)
Receive payment and provide change and receipt to guests.
Accountable for cash float and balancing sales at the end of the day.
Knowledge of SWP & SJP & WHMIS.
Understanding of Duty of Care as it relates to the responsible service of Alcohol

Duties and Responsibilities:

Take guest orders, ring them though correctly, and expedite the orders from the kitchen in a presentable and timely manner according to the sequence of service.
Offers suggestions by using suggestive selling techniques
Acknowledges all guests in a prompt manner
Ensures all chairs, floors, and work areas are clean and presentable at all times.
Maintains excellent communication between all team members
Performs all side work duties as assigned
Works closely with Junior Server and Chefs to ensure quality service and plate presentation.
Clear tables when guests have completed their meals or beverages as well as after leaving their tables
Respond to guests who are dissatisfied and notify a Manager as soon as possible if you cannot resolve the issue
Follow opening, closing and daily on-going procedures and checklist.

Physical Demands:

Spend significant portion of time spent standing and walking.
Lift up to 50lbs multiple times a day
Carry Trays of Beverages/ Carry 3 plates

Employment:
Seasonal (Early June - mid September); full-timeStarting wage:
$18.50/hourLocation:
The Woods Restaurant, Big White Ski Resort

Big White Ski Resort

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