The salary range for this position is CAD $29.89/Hr. - CAD $39.24/Hr.Job SummaryCome work as a Medical Administration Coordinator & Assistant with Vancouver Coastal Health (VCH)!Reporting to the Manager, Medical Affairs, the Medical Administration Coordinator & Assistant provides direct administrative and operational support to the local and Associate Local Medical Directors within the designated Community of Care (CoC), operating within a dual reporting structure to ensure alignment with both portfolio priorities and site medical leadership needs.The role is responsible for coordinating the medical credentialing and privileging process, annual medical staff reappointment activities, and the maintenance of all medical staff and locum provider records within the electronic credentialing database. This includes ensuring that appointments, privileges, reappointments, and related documentation are processed accurately in accordance with organizational bylaws, rules, and regulatory requirements.The position supports physician and medical staff payment processes, including the coordination and submission of payments related to on-call coverage, sessional work, locum support, and other approved physician remuneration streams. The role also supports the administration of rural benefits and incentive programs, including the coordination of applicable claims, documentation, and communication related to rural retention, locum supports, travel, and associated benefit processes.In addition, the position supports medical leadership governance activities, including the coordination of meetings, preparation of agendas, minutes, correspondence, and other documentation required to support the Local Medical Advisory Committee (LMAC), Associate Local Medical Directors, and other site-based medical leadership functions as required.The incumbent prepares a variety of well-researched, accurate, and timely documents and correspondence, supports medical staff onboarding and operational workflows, assists with medical staff inquiries and issue resolution, and helps coordinate meetings and portfolio priorities.Primary working relationships include the Manager, Medical Affairs, local and Associate Local Medical Directors, medical department and division heads, credentialing and reappointment teams, physician compensation, rural program partners, risk management, site leadership, and other Medical Affairs teams across Vancouver Coastal Health.QualificationsEducation & Experience
Diploma in a related program plus three to five (3-5) years' recent, related experience in a complex health care environment with progressively more responsible secretarial and administrative positions supporting senior level management, or an equivalent combination of education, training and experience.
Must have advanced word processing, spreadsheet, database and presentation software skills and the ability to type a minimum of 60 w.p.m.
Knowledge & Abilities
Exercises considerable judgment, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature.
Liaises in a professional and courteous manner with senior leaders, managers/directors, staff and the external suppliers to gather and disseminate information.
Communicates in a compelling, clear and understandable manner (both verbally and in writing) and uses strong persuasion abilities to represent needs of others.
Utilizes strong investigative and analysis skills in order effectively administer program requirements. Applies excellent time management skills to prioritize and complete assignments in a manner that optimizes departmental effectiveness and contributes to organizational success.
Employs expertise in the use of computer software applications to create a variety of documents. Practices care and thoroughness when entering and maintaining systems information, calculating and summarizing data, and compiling reports.
Closing StatementAs per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.
