Vice President, National Services

Colliers International

  • Toronto, ON
  • Permanent
  • Full-time
  • 20 days ago
Accelerate your success at Colliers.Why Colliers?As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others.About youAn enterprising, enthusiastic and collaborative team player, you have the expertise and ability to bring fresh ideas and create impactful work that helps clients grow and thrive. You embrace new approaches and challenges to help you lead the industry into the future.The Vice President, National Services is entrusted to lead a dynamic team of service-minded individuals focused on delivery of industry leading programs & platforms that enable our property and advisory services to excel in a highly competitive real estate practice. As a key member of the senior management team, the VP National Services will advise and support Colliers’ clients as well as internal teams by imparting industry-leading understanding of both current and emerging processes and tools supporting the technical areas of property operations.You will run a diverse National Services team that consists of National Services, Procurement, Corporate Project Management, Operational Risk and Environmental Management, and Quality Assurance.In this role, you will…Ensure consistent operational approaches are undertaken across the countryChampion new initiatives and work across the organization to assist with consistent implementation in all geographiesMotivate the diverse team within National Services to take ownership of initiatives within their purview from beginning to endEnsure the team works together as they encounter common issues in dealing with regional staff / offices to help create solutionsRespectfully question the status quo to determine if there are new or better solutions to be consideredDevelop programs and initiatives on a national scale that are in line with Colliers’ strategies and clients’ objectivesDemonstrate value to both clients and internal stakeholders across all functional areas of national servicesContinuously advance knowledge and stay up to date on new and upcoming operational issues and innovative service offeringsPosition REMS Canada as an industry leader in the national disciplines by participating in industry events, conferences, etc.Develop, implement, and validate effectiveness of National Services strategies and programs on a regular and proactive basisDevelop national standards, KPIs, guidance and tools for operational issues to continually ‘raise the bar’ and bring thought leadership in operations and innovation, including ProptechProactively share knowledge with clients and internal resources to position Colliers as a first class property managerPlay a key role in driving consistency of procedures, programs, and personal development, as examples, with an overarching mandate to create a unified and engaged team working closely with the senior leadership team and senior regional leaders across the countryWhat you’ll bringAn advisory mindset with an exceptional service orientationStrong relationship building and influencing skills, internally and externally, across all functions, and at all levelsAbility to identify, manage and mitigate sensitive issues throughout the business, providing consultation on responses and actionsAbility to learn and adapt to a changing environment to support business goalsAbility to set appropriate priorities and meet tight deadlines demonstrating strong organizational, communication and project management expertiseEffective leadership and organizational skills with the ability to effectively influence others and successfully resolve a variety of stakeholder, project and related issuesHigh energy and takes initiative; demonstrates appropriate sense of urgency to the situation at hand; unafraid to step in and take ownership of a situation when requiredAble deal with various situations he/she may not be familiar with, and to ask the right questions and to add value to the teamDemonstrated ability to deliver on multiple KPIs and targetsCoach, manage and mentor the team to promote creative thought, ownership of initiates from end to end and career progression.Excellent written and verbal communication and presentation skillsExperience in supporting a portfolio of diverse organizational change management projects, managing multiple stakeholders and taking ownership from alternatives analysis and business case development to final completionWhat we offer:Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.Career growth: Advance your career and achieve your goals with industry-leading training and development programs.Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community. Learn more:Global network: Join a global team of 23,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.Direct applicants only please, no agencies.Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at .

Colliers International