Senior Document Controller

Canadian Nuclear Laboratories View all jobs

  • Chalk River, ON
  • Permanent
  • Full-time
  • 7 days ago
Are you looking for a role that will challenge you and let you take ownership of important organizational information? Do you see yourself maintaining high standards in records management, organizing critical documents, and ensuring information is accurate, accessible, and secure? If you enjoy detail‑oriented work, supporting colleagues, and contributing to a well‑run, compliant work environment, this may be the opportunity for you. Our team is seeking a Senior Document Controller to support Canadian Nuclear Laboratories' information assets and provide guidance to junior document controllers—apply today!What will you be doing!
  • Registering and reviewing Functional Documents (e.g., Management System and Conduct of Operations documents), and coaching client groups on content expectations and document hierarchy.
  • Ensuring information assets are filed in accordance with all applicable procedures, policies, and processes.
  • Acting as the primary contact for routine inquiries, providing information to stakeholders, and interpreting information‑management procedures, protection requirements, and retention/disposition rules.
  • Conducting audits of records filed by client groups and document controllers, identifying errors, directing corrections, and troubleshooting workflow or process exceptions.
  • Maintaining deliverables schedules, preparing aging/status reports, performing cause analyses, and collaborating on solutions to address issues within client groups.
  • Formatting large documents and building simple forms on behalf of clients.
  • Providing backup support to other sections and roles within the department as needed.
  • Responding to routine information requests from stakeholders both within and outside the organization, ensuring timely and accurate communication.
  • Issuing and filing departmental correspondence and providing general administrative support.
  • Supporting departmental operations by assisting other roles within the section as required.
  • Requires sustained attention to detail while proofreading, validating records, operating reproduction equipment, filing, and troubleshooting equipment.
  • Other duties as assigned by your manager.
What we are looking for:
  • Education
  • Successful completion of post-secondary education with 3-5 years of related experience, or document control certification and 3-5 years of related experience, OR a minimum of 10 years of progressing document control experience.
  • Knowledge, Skills & Abilities
  • Advanced knowledge of Microsoft Office Suite and Adobe to filter reports, capture documents in PDF format, format documents, and prepare them for archival, modify existing procedures and create flowcharts.
  • Advanced knowledge of electronic document management systems to search for, validate, process, issue, and archive documents.
  • Demonstrated practical knowledge of industry-specific/ best practice document control, records management and archival standards.
  • Detail-oriented to identify discrepancies and errors in formatting and coding of documentation, as well as any inconsistencies in metadata and records.
  • Oral and written communication skills to interpret existing procedures to customers and coworkers.
  • Ability to engage clients at all levels of the organization, with tact and courtesy.
  • Security Clearance Eligibility Required
Reliability Status, which has a minimum requirement of 3-5 years of verifiable history in Canada, Australia, New Zealand, the United States and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's “Standard on Security Screening” and the “Policy on Government Security.”Working Conditions:
  • Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week.
  • This position is part of the USW 4096-404 union and is governed by the terms and conditions outlined in their Collective Agreement. As a member of this bargaining unit, you’ll benefit from clear expectations around hours of work, wages, vacation, and other conditions that support a fair and consistent working environment.
  • Involves light to moderate physical activity, including lifting up to 25 kg, retrieving materials from shelves or vaults, climbing step ladders, and standing or sitting for extended periods.
  • Work may occur in dusty areas (e.g., storage/basement filing) and in an open‑office environment with prolonged computer use.
  • Deadlines, rush orders, repetitive tasks, and frequent interruptions from customers, trainees, or phone calls may contribute to periods of mental stress.
Why CNL?Does the idea of working with a dynamic team across Canada to advance nuclear science and technology for a clean and secure world excite you? At CNL, we’re reinventing ourselves to be industry leaders—pioneering solutions to the problems that matter most.From building the next generation of clean nuclear and hydrogen energy technologies, to developing targeted cancer treatments, to continuing our global leadership in environmental remediation—we are driven by impact, innovation, and purpose.What We Offer: A Total Rewards PackageWe believe in taking care of our people. Here’s what you can expect as part of our team:
  • Paid time off: vacation, sick, personal, and floater days
  • Benefits effective Day One – no waiting period
  • Tuition support to help you keep learning and growing
  • A defined-benefit pension plan or a defined-contribution pension plan, depending on your employee group, to support your long‑term financial security
Do Our Priorities Resonate with You?
  • Delivering clean energy for today and tomorrow
  • Restoring and protecting the environment
  • Contributing to the health of Canadians
If so, you’ll feel right at home at CNL!Location: Fully RemoteThis position is offered on a fully remote basis, allowing you to work from home anywhere in Canada. You’ll collaborate virtually with a dynamic team across CNL sites, helping to advance Canada’s clean energy and environmental goals from your home office.Please note: This is a remote position supporting the Chalk River Laboratory, Ontario.Our Commitment to Equity, Diversity & InclusionAt CNL, we are committed to fostering an environment that promotes equity, diversity, and inclusion. We celebrate and welcome employees, stakeholders, and partners of all backgrounds and identities. Click here to all about it!We are proud to uphold a workplace culture grounded in our Core Values:
  • Respect
  • Teamwork
  • Accountability
  • Safety
  • Integrity
  • Excellence
These values drive our employment practices and ensure meaningful career development opportunities and accommodations for all employees.CNL is an equal opportunity employer. If you require accommodation during any phase of the hiring process, please let us know via . All requests will be handled with confidentiality.CNL operates on sites located on the traditional lands, waterways and ceded and unceded territories of Indigenous peoples. CNL recognizes and affirms all First Nations, Métis communities and Inuit in this land we now know as Canada. We acknowledge, respect and seek to better understand Indigenous history, rights and title on the lands where we work and develop projects. We honour and respect the importance of the relationship between Indigenous peoples and their lands, waters and territories.#LI-REMOTE

Canadian Nuclear Laboratories