Network Technician

Ontario
Permanent
Full-time

20 days ago
Apply easily

Provide hands-on technical support for internal users and customers, troubleshooting issues across networking, Microsoft 365, Active Directory, and hardware systems. Configure and maintain network equipment, IP-based security systems, and access control solutions while supporting field installations and managing tickets end-to-end.

Provideday-to-daytechnical supporttointernal staffacross:

Network connectivity
Email systems
Active Directory
Printers and end-user devices
Microsoft 365 environment
Configure andprogramcustomerequipment,including:

Network switches
Backhaul systems
Wireless access points
Subscriber modules
Setup and manageIP-basedsecurity solutions:

IP cameras and associated servers
Access control systems, including configuration of rules and permissions
Troubleshoot and resolve customer issues related to installed solutions
Collaborate with field technicians to support new installations and deployments
Accurately log, track, and resolve issues through a ticketing system

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsOpportunity to work on a mix of IT support, networking, and security systemsExposure to both internal IT operations and customer-facing technical workQualifications

2-5+ years of experience in technical support, networking, or a similar role
Strongunderstandingof:

Networking fundamentals (TCP/IP, switching, wireless)
Microsoft 365 and Active Directory
Experience configuring network hardware and/or security systems (cameras, access control)
Proven troubleshooting skills across hardware and software environments
Experience working within a ticketing system (e.g., ServiceNow, Jira, Zendesk)
Strong communication skills and ability to support both technical and non-technical users

Nice to Have

Experience with wireless ISP (WISP) or telecom environments
Certifications (e.g., CompTIA Network+, Cisco CCNA, Microsoft certifications)
Experience supporting field deployments or working with field technicians

Our client is a growing Ontario-based technology solutions provider specializing in wireless network infrastructure, security systems, and connectivity solutions for commercial and industrial clients.

Opportunity to work on a mix of IT support, networking, and physical security systems
Exposure to both internal IT operations and customer-facing technical work
Collaborative team environment with hands-on technical challenges

Michael Page