e-Commerce Specialist
Siemens View all jobs
- Calgary, AB
- Temporary
- Full-time
- Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
- Solve the world's most significant problems - Be part of exciting and innovative projects.
- Engaging, challenging, and fast evolving, cutting edge technological environment.
- Opportunities to advance your career and mentorship programs on a local and global scale.
- Competitive total rewards package.
- Profit sharing available.
- Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
- Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
- Participate in our celebrations, social events and offsite business events.
- Opportunities to contribute your innovative ideas and get paid for them!
- Employee perks and discounts.
- Diversity and inclusivity focused.
- Manage day-to-day eCommerce operations and initiatives
- Leverage data and work cross-functionally to identify opportunities to enhance the customer experience online and across channels
- Assist key accounts with eCommerce inquiries, electronic orders, and technical support
- Product Master Data (PMD) Maintenance: Responsible for maintaining the accuracy and quality of product data. This includes ensuring that product descriptions, specifications, pricing, images, inventory status, and categorization are consistently up to date and error-free
- Monitor competitor platforms and provide recommendations to improve competitive position
- Work with cross-functional teams within the organization to improve customer-related policies and practices
- Perform eCommerce and new technology platform training sessions
- Work with distributor partners to enhance the online customer experience with Siemens products
- Collaborate with international teams to develop and execute digital business initiatives
- Bachelor's degree in business, or equivalent
- Experience or knowledge of B2B/B2C eCommerce tools and strategies preferred
- Experience with analytics tools such as Power BI and Tableau for building reports and deriving insights
- Experience working with AI chatbot systems to provide efficient and accurate customer support and recommend relevant enhancements
- High proficiency in Microsoft Office applications and SAP
- Proven organizational and multitasking skills
- Strong data analysis and problem-solving skills
- Ability to work autonomously and maintain attention to detail
- Ability to manage projects and meet key deadlines
- Verbal and written communication skills in English and French considered an asset
- SiePortal
- Order Monitoring Dashboard
- OMS
- PMD
- Snowflake
- Drupal
- Smart CMS
- Calinga
- Salesforce
- SiePortal Live chat