Quality Engineer/Applied Scientist

Ballard Power Systems

  • Vancouver, BC
  • Permanent
  • Full-time
  • 18 days ago
Ballard's Quality Team has an immediate opening for a Quality Engineer (QE) to join our dynamic and cohesive quality team!First and foremost, the new QE needs to be passionate about quality and be onboard for championing quality culture throughout Ballard. In line with Ballard being global, the new QE needs to be able to see the bigger picture of how quality is the backbone of everything we do. A key attribute to the QE is communication, from production to the customer to process engineers and designers.On a day-to-day level, the QE will be responsible for ensuring that products produced by Ballard meet customer requirements and quality standards. This means a significant portion of time will be spent on the production floor, working with technicians, manufacturing engineers and the Program team to troubleshoot quality issues as they occur and provide support for operation.The QE will support new product introductions to ensure the robustness of product builds. The QE will be responsible for disseminating lessons learned and communicating continuous improvements to meet all customer requirements.The QE will be involved in advanced product quality planning (APQP) activities, from product design and DV testing, through process design, validation, and continuous improvement.The QE will be involved in Ballard's FRACAS processes (NCRs and QCRs) as they relate to internal Ballard make parts, with focus on root cause analysis and problem prevention, cost of poor Quality, MRB, control of non-conforming products, yields, etc.Responsibilities:
  • Close interactions with process /manufacturing engineers, production staff, operations team, product development engineers and the purchasing team to ensure rapid identification and resolution of issues, with corrective actions in place to prevent recurrence.
  • Lead cross functional teams to quick react when any mitigation and control is needed to ensure the integrity of Ballard's make products
  • Involvement in day-to-day implementation of APQP across various functional and program teams
  • Involvement in day-to-day Program activities, including reviews of changes and management of Deviations
  • Involvement as quality representative in internal/customer PPAP, change management process, MSA, SPC to ensure quality standards are maintained
  • Acting as quality representative in Quality improvement projects and / or sustaining projects
  • Recommending solutions that will improve product quality, durability and overall performance
  • Driving and initiating continuous improvement using feedback from customer issues to improve customer satisfaction
  • Involvement in FRACAS problem solving and corrective actions as part of the program support
  • Involvement in Internal audit program, with focus on key manufacturing processes
  • Review and understand key process metrics and KPIs
  • Participate in Quality as a Priority company-wide
Requirements:
  • Bachelor's degree in engineering
  • 3-5+ years of progressive experience as a Quality Engineer in manufacturing /automotive industry
  • Deep knowledge and understanding of quality management systems, preferably based on IATF16949
  • Ability to work independently with minimum supervision while can join cross functional teams and be a facilitator for technical teams
  • General quality background knowledge is required: understanding of measurement techniques, measurement systems analysis, inspection sampling plans, quality tools, 8D problem solving and root cause analysis
  • An analytical person with understanding of statistics as they apply to quality (statistical techniques including SPC /MSA)
  • Strong communication skills (verbal and written) - ability to explain complex concepts to a broad audience (from the manufacturing floor to senior management)
  • Detail-oriented with strong record keeping, organizational skills
  • Ability to thrive in a dynamic and fast-paced team environment. Adaptability to change is a must
  • Must be able to manage multiple issues simultaneously and act with a sense of urgency
  • Hands-on experience with testing methodologies is an advantage
  • Knowledge in quality core tools, including DFMEA, PFMEA, SPC, MSA and PPAP is advantageous
  • Strong knowledge and experience in new product development is preferred
  • ASQ Certified Quality Engineer is preferred
  • ASQ Certified Quality Auditor is beneficial
  • Knowledge of PEM fuel cells is beneficial
The typical hiring range for this position is CAD$75,000 - CAD$93,000 per annum. In determining total compensation, Ballard considers many factors, including the successful Candidate's job-related knowledge, skills, experience, position location, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual short-term and long-term bonus program, subject to program eligibility requirements.As a Ballard employee, we want you to feel valued and appreciated for your efforts. That's why we offer a competitive benefits package in addition to a performance-driven compensation philosophy. From bonuses to benefits, our people work hard and we believe they should be rewarded for it.
  • Extended health and dental benefits, and employee assistance program
  • Paid time off
  • Retirement plan matching
  • Onsite fitness facility & yoga classes
  • Extensive learning opportunities, catalog of development course offerings
  • People networks and mentorship programs (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.Our Values
Listen & Deliver | Quality. Always. | Inspire Excellence | Row Together | Own It

Ballard Power Systems