Risk Control Technical Consultant, Field CAN

• Conduct loss control surveys at client locations to determine potential hazards and risk factors to be considered in underwriting/risk selection.
• Write technically detailed reports that provide a clear assessment of risk and clearly articulate recommendations.
• Serve as resource to Account Executive in development of the deal.
• Consult with clients on ways to control hazards in order to reduce or prevent losses. Starting to regularly influence clients to implement recommendations.
• Build and maintain productive relationships with underwriting and service teams assigned to CL business, with the broker/agent community, with Claim, with other Risk Control staff, and with clients.
• Conduct research for underwriters or clients on class of business, operations, NFPA, OSHA issues, or any other technical subject requiring similar analysis.
• Analyze loss trends, recognize opportunities to provide risk control products and/or services which can help reduce losses.
• Maintain current knowledge of regulatory environment and emerging safety issues.
• Apply analytical and ergonomic skills to complete Claims Engineering Review.
• Maintain timely, relevant communications with the Regional Manager.
• Other duties as assigned.
• Perform other duties as assigned.

• Communication Skills:
• Becoming more effective with making complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge
• More consistently influences clients to take action on recommendations
• Listens effectively
• Clearly expresses ideas, recommendations, etc. in writing
• Asking more open ended questions in Risk Evaluations. Starting to understand and apply the use of behavioral interviewing techniques
• Business Knowledge:
• Possesses a moderate understanding of both Property & Casualty lines of coverage
• Fully understands Risk Control performance standards
• Moderate understanding of Commercial Lines insurance products
• Knows and understands the business plans for each marketing business unit
• Technical Expertise:
• Has solid understanding of Risk Control computer systems applications relevant for their area
• Handles assignments of low to moderate complexity
• Analyzes loss information to identify causes and develop recommendations.
• Customer Service:
• Builds credibility with internal and external customers
• Creates customer satisfaction by demonstrating the value of risk control services
• Familiar with the risk control service tools available to clients, capable of helping client navigate through the risk control website
• Resource Management:
• Receives direction and prioritization of workload from management in light of business priorities
• Identifies methods for improving personal productivity.
• Developing an understanding of when it is appropriate to bring in the service or technical expertise of our specialist including specialty groups such as construction, technology and public sector

• Relevant Post Secondary Education
• Min 3 years of relevant work experience in Risk Control

• Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

The Travelers