Quotation Specialist
ERMCO-ECI
- Mississauga, ON
- Permanent
- Full-time
- Minimum of 2 years of experience in quotations, sales support, bid management, or project management, preferably within the electrical industry.
- College diploma in a technical field.
- Excellent written and verbal communication skills for clear and concise proposal writing and customer interaction.
- Strong interpersonal skills to collaborate effectively with cross-functional internal teams and external customers/suppliers.
- Ability to explain complex technical concepts to non-technical audiences.
- Solid negotiation skills.
- Strong organizational and time-management abilities to manage multiple quotations simultaneously and meet deadlines in a fast-paced environment.
- Ability to work both independently and collaboratively within a team.
- Self-motivated with a strong sense of initiative.
- Ability to work under pressure and adapt to changing priorities.
- Customer-oriented mindset.
- A permanent position with real opportunities for advancement
- An RRSP/DPSP plan
- 100% employer-paid group insurance
- An employee assistance program (EAP)
- A referral bonus program
- Free on-site parking
- Flexibility, exciting projects, and strong team collaboration
- And above all, a friendly atmosphere and plenty of fun at work!
- Work closely with the Quotation Manager to align on strategies and goals.
- Partner with internal teams to drive business growth in key markets, including investor-owned utilities, public power, construction, and renewable energy.
- Analyze customer inquiries, specifications, and drawings for transformer requirements (e.g., voltage, power rating, cooling type, special features).
- Formulate competitive bids, estimates, and quotations by considering the best product mix and appropriate technical and commercial factors.
- Prepare detailed technical descriptions of proposed products and technologies.
- Determine costs including materials, labor, engineering, and project management hours.
- Ensure tenders are thoroughly documented, submitted on time, and include complete and accurate cost breakdowns.
- Collaborate with engineering, sales, supply chain, and project management teams to gather all necessary technical and cost elements.
- Demonstrate a strong understanding of power transformer technology, applications, and industry standards (e.g., CSA, IEEE).
- Interpret complex electrical specifications, schematics, and construction drawings.
- Identify the most suitable technology and product types to meet customer needs.
- Provide technical support to sales account managers and clarify proposal details during customer meetings.
- Evaluate supplier offers to ensure compliance with specifications.
- Ensure quotations comply with company pricing and discount policies while maintaining profitability.
- Identify and assess risks in bids, quotations, and contract agreements.
- Participate in internal risk reviews and negotiations.
- Maintain an active log of wins/losses for project bids, including vendors and contractors quoted.
- Follow up on quotations and adjust as needed to secure orders.
- Respond promptly and professionally to customer inquiries.
- Build and maintain strong customer relationships to understand needs and ensure a positive experience throughout the sales process.
- Provide timely follow-ups on specialized or technical questions.
- Drive process excellence to ensure accurate costing and product alignment with project specifications.
- Maintain accurate records of all quotations and sales activities in company systems (e.g., CRM, ERP).
- Ensure compliance with internal and external regulations, procedures, and guidelines.
- Analyze reasons for lost bids to identify opportunities for continuous improvement.