Senior Benefits Consultant, Westland Group Benefits
Westland Insurance View all jobs
- Winnipeg, MB
- Permanent
- Full-time
- An open, flexible and welcoming workplace
- Plenty of opportunities to grow and learn
- Autonomy to drive your own success
- Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
- A total rewards program that takes care of your financial, physical, and mental health
- Flexible paid Values Days to celebrate days important to you
- Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients
- You bring 5+ years of experience in group benefits or employee benefits account management
- You have strong knowledge of group health, dental, life, disability, and ancillary benefits products
- You have a proven ability to manage client relationships and deliver strategic, results-driven solutions
- You’re an excellent communicator and problem solver, with strong presentation and negotiation skills
- You’re proficient in Microsoft Office and CRM systems
- You hold a valid Life License (LLQP) in BC
- CEBS, GBA, or related industry designations are considered strong assets
- You demonstrate accountability, collaboration, expertise, resiliency, and a client-first mindset
- Serve as the primary relationship manager for a portfolio of group benefits clients
- Build and maintain strong relationships with key client decision-makers, plan administrators, and advisors
- Lead annual renewals in collaboration with Underwriting, including carrier negotiations, rate analysis, and plan design recommendations
- Conduct regular client meetings to review plan performance, introduce new offers, and gather feedback
- Develop and implement benefits strategies tailored to client needs and business goals
- Prepare and deliver quarterly and mid-year reviews with actionable insights and recommendations
- Collaborate with carriers to implement plan changes, resolve claims issues, and ensure timely delivery of materials
- Respond to client inquiries on billing, claims, eligibility, and plan design
- Maintain accurate and current client records in CRM and internal systems
- Work closely with Sales, Underwriting, and Client Services to deliver seamless service
- Identify opportunities to upsell and cross-sell Westland’s suite of benefits and insurance products to drive growth within existing accounts
- Track and report on retention and growth metrics