
Senior Risk Analyst (Credit Card Portfolio)
- Mississauga, ON
- Permanent
- Full-time
- Problem Solving, Data Analysis & Strategic Optimization
- Identify key issues and opportunities within the credit card portfolio by analyzing large datasets and financial metrics.
- Propose data-driven solutions and strategies to optimize portfolio performance, reduce risk, and improve customer retention.
- Leverage advanced data science techniques, including machine learning and predictive modeling, to uncover insights that drive strategic decisions.
- Develop and test strategies to enhance portfolio profitability and customer experience, ensuring alignment with business objectives.
- Work with stakeholders to identify areas for portfolio optimization, such as product enhancements, pricing strategies, and customer segmentation.
- Collaboration, Communication & Recommendations
- Collaborate with internal teams, including marketing and product management to implement strategies that improve portfolio performance.
- Partner with data scientists and business analysts to integrate advanced analytics and improve decision-making across the organization.
- Develop and present clear, data-driven recommendations to senior leadership and other key stakeholders.
- Effectively communicate complex analytical findings in a concise and actionable manner, ensuring alignment across teams.
- Model Development, Testing & Fraud Mitigation
- Build and test predictive models that forecast portfolio performance, customer behavior, and emerging risks.
- Continuously evaluate and refine models to ensure they provide accurate and actionable insights.
- Contribute to fraud mitigation efforts by analyzing transaction and application data to identify potential risks and enhance fraud detection models.
- Work closely with the product management team to develop and implement strategies that minimize portfolio risk while maximizing profitability.
- Continuous Learning, Innovation & Documentation
- Stay ahead of industry trends and emerging technologies, incorporating innovative approaches to data analysis and modeling.
- Promote a culture of continuous learning by taking on new challenges and responsibilities, while contributing to the team's growth and knowledge-sharing efforts.
- Document business requirements, analytical methodologies, and model assumptions to ensure clarity and transparency in decision-making processes.
- Bachelor's degree in Data Science, Mathematics, Computer Science, Economics, or a related field. Relevant certifications (e.g., Machine Learning, Data Science) are a plus.
- Minimum of 3 years of experience as a Senior Analyst or in a similar analytical role, preferably within the financial services or credit card industry.
- Proven experience in building and testing predictive models, analyzing financial portfolios, and recommending data-driven strategies.
- Familiarity with credit card products, customer behavior analysis, and key industry metrics (e.g., delinquency rates, APR, charge-offs, utilization).
- Expertise in data science tools and programming languages (e.g., Python, R, SQL) and machine learning libraries (e.g., scikit-learn, TensorFlow).
- Strong ability to perform statistical analysis and data visualization, with experience using tools like Tableau, Power BI, or similar platforms.
- Excellent communication skills, with the ability to present complex technical findings to non-technical stakeholders clearly and effectively.
- Strong problem-solving skills and the ability to apply strategic thinking to data-driven solutions.
- Experience working cross-functionally, collaborating with teams such as tech, marketing, and product management.
- Ability to lead projects, manage priorities, and ensure successful implementation of solutions.
- Leverage our RRSP match and Employee Share Purchase Plan programs.
- Annual bonus that rewards your hard work and dedication.
- Employee discounts on furniture, electronics, and appliances.
- MAT & PAT leave top-up.
- Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
- Enjoy company-paid volunteer days to give back to the community.
- Access 24/7 healthcare with Virtual Doctor Appointments.
- Personalize your benefits with a flexible modular benefits package.
- Stay fit and energized with exclusive access to our on-site private gym at our head office.
- Fuel your growth with the Tuition Assistance Program.
- Double the impact of your generosity with Company Matched Charitable Donations.
- Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
- Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!