Client Advsior - Yorkdale

  • Toronto, ON
  • Permanent
  • Full-time
  • 17 days ago
As a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, build lasting client relationships, and achieve sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand's heritage.Key ResponsibilitiesClient Experience & Sales
  • Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
  • Master the BVLGARI Selling Ceremony, tailoring the approach to each client's needs, lifestyle, and motivations.
  • Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
  • Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
  • Drive high-end sales by curating premium, exclusive experiences for top-tier clients.
Client Relationship Management
  • Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor.
  • Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups.
  • Utilize CRM tools and data-driven insights to engage, track, and retain clientele.
  • Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagements
Boutique Operations
  • Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.
  • Participate in inventory control, visual merchandising, and product replenishment.
  • Support boutique opening and closing procedures, ensuring daily readiness.
  • Assist with special projects, high-profile client requests, and operational needs
Your Profile
  • Proven success in luxury retail, with a strong record of meeting and exceeding sales targets.
  • Expertise in engaging high-net-worth clients and executing sophisticated sales interactions.
  • Fluency in luxury storytelling-passionate about craftsmanship, design, and brand heritage.
  • Exceptional interpersonal skills-confident, engaging, and adaptable to a diverse clientele.
  • Proactive, self-motivated, and results-driven, with an entrepreneurial spirit.
  • Tech-savvy, proficient in CRM software and digital clienteling tools.
  • Multi-lingual skills are a plus to cater to an international clientele passionate about luxury craftsmanship and brand storytelling.
  • Self-motivated, results-driven, and proactive.
  • Tech-savvy, with CRM and digital clienteling proficiency.
  • Being Multilingual is a plus when serving a global clientele.
What We Offer
  • BVLGARI offers a competitive compensation package that includes:
  • Base salary + performance-based commission and more
  • Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility
  • Exclusive employee perks, including luxury product discounts and training opportunities

LVMH

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