Client Care Coordinator, Receptionist, Richmond Hill Animal Hospital
VCA Animal Hospitals
Toronto, ON
Permanent
Full-time
1 month ago
Veterinary ReceptionistLocation: Richmond Hill, ONRichmond Hill Animal Hospital is currently welcoming a Client Care Coordinator, Receptionist to join our team. This is an exceptional full-time opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role you will help our clients and their pets feel welcomed and appreciated!Create a warm and welcoming environment for our patient and pet parentsAbility to answer a multiline phone system and track and book appointments effectivelyPlacing outbound calls to pet parents for follow-up and future appointment bookingsRespond and manage email correspondence; clients, referring veterinarians & internal office messagesAdmitting and discharging pet patientsInvoicing/billing; creating estimates, obtaining pet owner confirmation and processing paymentsScheduling appointmentsExcellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environmentGeneral housekeeping duties; cleanliness of reception area, pet holding areas and common areasWillingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatmentsPrevious customer service or front desk experience in hospitality is an asset!No experience with animals, no problem, so long as you love pets!What VCA Canada OffersJoin our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!A caring culture of Wellness and Appreciation!RRSP Employer 5 % Match Program – saving for your future just got easier!Competitive wages and benefits!Annual uniform allowanceExceptional career development: there is room to grow here!Employee Assistance ProgramReferral Bonus RewardsOpportunities to give back in your community through VCA initiativesGenerous personal pet care discountsAnd extra perks like shopping discounts and cool wellness apps!Click “Apply Now”VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance please let us know.If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
