
Senior Design Specialist - Wireless Packet Core Team
- Toronto, ON
- $103,000-155,000 per year
- Permanent
- Full-time
Working as a team, we introduce cutting-edge technology and software to drive network orchestration and automation in the rapidly evolving 5G ecosystem, propelling TELUS' digital transformation.
We create previously impossible solutions to deliver unique and rich wireless experiences for our customers. These innovative solutions revolutionize connectivity, enhance quality of life, and spark global innovation by enabling cellular networks and expanding access to the digital world.
You will play a pivotal role in redefining customer experiences by providing strategic guidance, managing change, and leveraging state-of-the-art security and AI to deliver reliable, cost-effective products.What you'll do
- Be part of the team that leads the architecture, design, and operational support for TELUS' Wireless Core Network (LTE/5GSA Core).
- Design, deploy, integrate, and support scalable, high-availability, carrier-grade systems to handle increasing demands with a focus on performance, systems include AMF/MME/SGSN, SMF/SPGW-C, UPF/SPGW-U/GGSN, NRF/NSSF
- Create and optimize CI/CD pipelines to automate testing and deployment processes, reducing time from development to production.
- Manage Network Operations Center (NOC) tickets, troubleshoot issues with cross-functional teams, and conduct root-cause analyses to prevent recurrence.
- Develop Methods of Procedure (MoP) documents for new functionalities, configurations, and break-fix scenarios.
- Lead testing and validation in all deployments in adherence to TELUS' Change Management Process.
- Collaborate on Wireless Core Network projects with teams such as RAN, Policy, Signaling, Virtualized Infrastructure, IMS/Voice, SDM/HSS/UDM Databases, Charging, and Business Operations.
- Participate in design, dimensioning, and roadmap discussions.
- Manage the life cycle of Wireless Core Network products, including scaling, patching, upgrading, and maintaining network functions.
- Contribute actively to Agile team discussions, sharing progress and providing input on design, development, projects, and operations.
- Work with RedHat OpenShift and other infrastructure-layer tools in a CaaS/PaaS model.
- Develop and maintain KPI dashboards to monitor performance and traffic patterns.
- Automate health checks, preventive maintenance, configuration changes, and operational tasks through CI/CD pipelines.
- Analyze network performance, resolve complex issues, and optimize architecture.
- 10+ years of progressive experience in 3G/4G/5G Packet Core in architecture, design, implementation, and operations.
- Expertise in Mobility Management (AMF/MME/SGSN), Session Management (SMF/SPGW-C/GGSN), and User Plane Management (UPF/SPGW-U).
- Hands-on experience across multiple vendors (Cisco, Ericsson, Samsung, Nokia, Affirmed)
- Strong knowledge of Service-Based Architecture (SBA), LTE, Subscriber Data Management, HTTP/2, Diameter, Sigtran, SS7, and 5G protocols.
- Extensive experience with protocol stacks, including GTPv1, GTPv2, Gx, Gy, S6b, Ga, and Service-Based Interfaces (SBI).
- Proficiency in containerization ecosystems (Docker, Kubernetes, RedHat OpenShift) and orchestration.
- Advanced troubleshooting skills with tools like Wireshark and PCAP.
- Strong understanding of TCP/IP networking (TCP/UDP/IP/SCTP/GTP/Diameter).
- Experience with software development lifecycle and CI/CD pipelines (GitLab, Agile methodologies).
- Familiarity with data analytics tools such as Splunk, Netscout, BigQuery, and Looker.
- A Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related STEM field.
- Experience with Public Cloud Native Services (AWS, GCP).
- Knowledge of Radio, Transport, Signaling, and Infrastructure product design, development, and testing.
- Programming skills in Python, Ansible, or API development in production environments.
- Familiarity with containerization tools (Docker, Kubernetes, OpenStack).
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.1
Million active users logging into My TELUS per month (consumer mobility).AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.