Inside Sales & Deal-Desk Specialist (Langley, BC | Hybrid)

GardaWorld

  • Langley City, BC
  • Permanent
  • Full-time
  • 1 month ago
Role: Inside Sales & Deal-Desk Specialist (Vancouver, BC | Hybrid)Ignite national growth, master our tech stack, and fast-track your sales career with Canada's leading remote-monitoring innovators.Why This Role MattersECAM's rapid expansion across Canada demands a high-octane “revenue accelerator” based in Vancouver. You'll be our first dedicated Inside Sales & Deal-Desk Specialist-equal parts hunter, deal-processor, and subject-matter expert (SME). Your mission: turbo-charge pipeline creation in every province except Ontario & Quebec while shortening our “closed-won-to-deployment” cycle for field reps. Think of yourself as the conductor keeping Canada's sales engine running on time and in tune.What You'll OwnPillarKey ActivitiesSuccess Metrics (first 12 months)Targeted Outbound Campaigns
  • Design & execute call/email cadences into construction, logistics, retail, mining, energy, and critical-infrastructure micro-markets.
  • Book discovery calls & demos for regional AEs.
  • Iterate messaging using A/B testing & data insights.
  • 300 net-new qualified meetings set
  • $8 M+ influenced pipeline
Deal-Desk / Desktop Admin
  • Prepare quotes, contracts, and Salesforce opportunities for field reps.
  • Chase down signatures, POs, credit checks, and site details.
  • Maintain sub-24-hour SLA from verbal “yes” to paperwork submitted.
  • 95 % paperwork accuracy
1-day average deal-desk turnaroundInbound Pre-Sales SME
  • Handle web, phone, and referral leads to uncover needs, build urgency, and pre-sell ECAM's AI-driven monitoring solutions.
  • Qualify & route opportunities to the correct territory rep.
  • 80 % inbound-to-SQL conversion
  • $2 M self-sourced closed business
Data & Market Intelligence
  • Mine Salesforce, LinkedIn Sales Navigator, and public datasets to pinpoint green-field accounts.
  • Build Excel/Sheets dashboards that visualize TAM, call-touch cadence health, and close-rate trends.
  • Monthly insight packs delivered to VP Sales
90 % data cleanliness scoreWhat You Bring
  • Sales DNA: 1-3 years in SDR/BDR, inside sales, or deal-desk roles-preferably B2B tech, SaaS, or security solutions.
  • Tool Mastery: Power-user in Salesforce (reports, dashboards, opportunity flows) and Excel/Google Sheets (pivot tables, VLOOKUP/XLOOKUP, dashboards).
  • Analytical Grit: You love turning raw data into actionable go-to-market insights.
  • Process Swagger: Obsessive about checklists, SLAs, and “getting the paperwork right the first time.”
  • Communication Game: Clear, concise, and persuasive-whether on a discovery call or summarizing market trends for executives.
  • Self-Starter Energy: Comfortable owning a target, prioritizing tasks, and asking for help only after you've dug for the answer yourself.
  • Team Chemistry: Empathy for field reps, curiosity toward ops, and zero ego in a diverse, fast-growing environment.
The Logistics
  • Location: Vancouver (Langley HQ). Hybrid after 90 days-2-3 days/week in-office for coaching, collaboration, and culture.
  • Travel: Occasional (
10 %) for trade shows or strategic client on-sites. * Reporting Line: Direct to VP Sales - Canada; dotted-line to Director of Sales SupportWhat's In It for You
  • Career Launchpad: Road-mapped path to full Territory Account Executive in 18-24 months.
  • Competitive Comp: 70K Base with Annual performance bonus of up to 10K
  • Tech Toolkit: Salesforce Enterprise, Sales Navigator, ZoomInfo, Outreach, Canva, and AI-powered call intelligence.
Culture: High-trust, low-ego, and relentlessly customer-focused-backed by GardaWorld's national scale and ECAM's startup agility.#SSAlarmGardaWorld: Make the world a safer placeGardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

GardaWorld