Disability Case Manager
- Edmonton, AB
- $58,000-97,000 per year
- Permanent
- Full-time
We’re looking for empathetic, analytical, and strategic thinkers—especially those with frontline healthcare experience—who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.What You’ll Do
- Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
- Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
- Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
- Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
- Build strong, trust-based relationships with clients, employers, and healthcare providers.
- Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.
- Bachelor’s degree in Healthcare, Kinesiology or Business
- 3+ years of professional experience in disability case management
- Demonstrated strength in these key skills:
- Crisis Intervention
- Strategic Thinking
- Rehabilitation Techniques
- Data Analysis
- NegotiationWhat You Need to Succeed
- Strong analytical and decision-making skills
- Resilience and adaptability in fast-paced, emotionally complex situations
- Comfort with digital tools and multiple platforms
- A collaborative, team-first mindset
- A comprehensive training program and continuous learning opportunities
- A supportive, inclusive, and purpose-driven culture
- Competitive compensation, benefits, and wellness programs
- Opportunities for career growth and internal mobility
- A chance to make a real difference in people’s lives