ERP Sales Specialist – Infor CSI Manufacturing

• Identify, qualify, and develop new ERP business opportunities, primarily focused on Infor CSI, within manufacturing organizations.
• Execute prospecting and market development strategies aligned with the organization's growth objectives.
• Build and maintain a healthy pipeline of opportunities to support sales target achievement.
• Participate in sales planning, opportunity reviews, and forecasting activities.

• Act as a strategic advisor to clients in their digital transformation and operational improvement initiatives.
• Understand client business needs and recommend ERP solutions aligned with their operational realities.
• Effectively position the value of Infor CSI across planning, production, inventory management, supply chain, finance, and performance improvement.
• Collaborate with internal teams to develop strong, credible, and differentiated proposals.

• Manage the full sales cycle from prospecting through contract closure.
• Plan and coordinate discovery meetings, workshops, demonstrations, proposals, negotiations, and executive presentations.
• Prepare service proposals, client presentations, and RFP responses, as required.
• Maintain accurate opportunity documentation in the CRM and ensure reliable sales forecasting.

• Build and maintain strategic business relationships with consulting firms, partners, and ERP market influencers in the Toronto region.
• Identify opportunities for collaboration and co-development with key ecosystem players.
• Increase the organization's visibility and credibility within the target market.

• Work closely with pre-sales, solution architecture, ERP consulting, and delivery teams.
• Ensure alignment between commercial commitments, project scope, and delivery capabilities.
• Participate in transition meetings with project teams to support effective execution and client satisfaction.

• Develop and maintain long-term client relationships and serve as a strategic point of contact.
• Identify growth opportunities within existing accounts, including complementary services, optimization initiatives, and solution expansion.
• Contribute to a high level of client satisfaction, trust, and credibility.

• Meet or exceed targets related to revenue, margin, new clients, and territory growth.
• Maintain high standards of sales discipline in qualification, pipeline governance, follow-up, and forecasting.
• Provide clear visibility into sales activity and strategic opportunities.

• Significant experience selling ERP solutions in a complex B2B environment.
• Strong knowledge of Infor CSI / SyteLine and its positioning in manufacturing.
• Understanding of manufacturing business processes, including production, planning, inventory, procurement, supply chain, and finance.
• Demonstrated experience in consultative selling and managing complex sales cycles.
• Established network among consulting firms, partners, or ERP market influencers in Toronto.
• Ability to interact effectively with director, VP, and executive-level stakeholders.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Proficiency with CRM tools and disciplined opportunity management.

• Experience selling professional services or digital transformation initiatives related to ERP.
• Knowledge of the Ontario manufacturing market.

• Results-oriented with a strong business development mindset.
• Entrepreneurial spirit and initiative.
• Ability to establish credibility quickly with clients and partners.
• Strong team collaboration skills in a complex consultative sales environment.
• Autonomy, rigor, and sound business judgment.

Novipro