
Implementations & Solutions Lead – Warehouse
- Toronto, ON
- Permanent
- Full-time
- Assist in developing warehouse layouts and solution concepts under the guidance of senior team members.
- Support merchant onboarding activities, including coordination of timelines, documentation and actioning of setup processes.
- Act as a warehouse systems and process subject matter expert in both Order Management and Warehouse Management.
- Work with data files to perform basic analysis and identify trends.
- Support the evaluation of operational processes, space utilization, and equipment needs.
- Help identify areas for improvement based on observation and data inputs.
- Collaborate cross-functionally with internal teams and external partners to support project execution.
- Develop cost solutions that are realistic to implement and meet market expectations on price.
- Actively support RFQs/RFPs, preparing world-class proposals for prospective merchants.
- At least 5 years of experience in 3PL warehousing, logistics, operations, or a related field.
- Bachelor's degree in Industrial Engineering, Supply Chain Management, Business, or equivalent education preferred but not required.
- Strong interest in logistics, project management, and continuous improvement.
- Proficient in Google or Microsoft Suite and data analysis.
- Excellent verbal and written communication skills.
- Comfortable working remotely and collaborating across multiple teams.
- Knowledge on Shopify, NetSuite, SaaS, BI platforms is an advantage but not a requirement.