Medical Office Administrator
WS Audiology
- Saskatoon, SK
- Permanent
- Full-time
- Attractive compensation package with profit-sharing opportunities
- Benefits starting on your first day
- RRSP program + employer matching
- Educational Assistance and Health & Wellness programs
- Generous travel allowances and mileage for applicable roles
- Mentorship and professional development opportunities
- Ensure that clients’ needs are met in a timely manner
- Assemble, maintain and process client files
- Schedule and maintain client appointments
- Use current client care scheduling systems to enter client information, transactions, and appointment tracking
- Manage invoicing and accounts receivables based on client purchases and insurance claims
- Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions
- Recognize and capitalize on sales opportunities through various mediums (e.g., walk-ins, client referrals, telephone inquiries, retention practices, etc.)
- High School Diploma or equivalent; any certificates, courses, or post-secondary education in medical office administration, business, or related fields would be considered an asset
- 1+ years of experience in a customer-facing, professional role
- Clinic, healthcare administration, or reception experience would be strongly preferred
- Experience working with vulnerable and/or geriatric populations is an asset
- Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers
- Proficiency with computers including scheduling software and MS Office
- Strong multi-tasking, organization, and time-management skills