Ocean Export & Import Specialist (Bulk)

• Coordinate and oversee the end-to-end ocean export and import process for all shipments, ensuring timely and accurate execution of all export activities.
• Collaborate with customers to obtain shipping instructions, documentation, and necessary information for customs clearance and export compliance.
• Liaise with carriers, freight forwarders, and other service providers to secure bookings, monitor shipment status, and resolve any transportation-related issues.
• Prepare and submit export & import documentation, including bill of lading, commercial invoices, packing lists, and customs declarations, ensuring compliance with regulatory requirements.
• Coordinate with customs brokers and agents to facilitate smooth customs clearance and ensure adherence to export & import regulations and requirements.
• Track and monitor shipment milestones, providing timely updates to customers and internal stakeholders.
• Proactively address and resolve any operational issues or exceptions that may arise during the export & import process.
• Ensure accurate and timely data entry in relevant systems and maintain proper documentation for record-keeping purposes.
• Collaborate with cross-functional teams, including sales, customer service, and operations, to ensure seamless communication and customer satisfaction.
• Stay updated on industry regulations, market trends, and best practices in ocean freight forwarding and customs compliance

• High school diploma or equivalent; additional education or certification in supply chain, logistics, or international trade is a plus.
• Proven experience (2-3 years) in ocean freight forwarding, specifically in Bulk export operations.
• In-depth knowledge of export regulations, customs compliance, and documentation requirements.
• Strong understanding of ocean carriers, freight forwarding, and international trade practices.
• Proficient in using MS Office applications. CW1 experience is an advantage.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with customers, vendors, and internal teams.
• Strong attention to detail and organizational skills, with the ability to prioritize tasks and meet deadlines.
• Problem-solving and critical-thinking abilities to address operational challenges and provide efficient solutions.
• Ability to work in a fast-paced environment, handle multiple tasks simultaneously, and adapt to changing priorities.

DHL