Quality Assurance Analyst
- Toronto, ON
- Permanent
- Full-time
PSD Citywide is a leading provider of enterprise asset management, maintenance, financial, GIS, and permitting software solutions, along with advisory services. Offering the only purpose-built, fully unified cloud-based SaaS solution for municipal governments, PSD Citywide supports the management of over $400 billion in municipal assets across North America. With a multidisciplinary advisory team of Asset Management, Finance, Engineering, and Municipal practitioners, combined with an in-house software development group, PSD Citywide delivers comprehensive solutions to ensure best-in-class service for its clients.The Quality Assurance Analyst works collaboratively within the IT department to execute and validate test cases based upon system requirements. They are responsible for creating an end-to-end test plan; executing the plan and managing all activities in the plan to ensure that all the objectives are met, and the solution works as expected. This Full Time Contract position offers the potential to transition into a Permanent Full Time position. Applicants must reside in Canada to be considered.What we offer
Competitive Salaries: We recognize and reward your skills and experience with a competitive pay structure.
Remote Work Options: Work from anywhere in Canada that suits you while staying connected with our team.
Social and Charity Events and Initiatives: Join PSD CityKind! A group dedicated to fostering kindness and community engagement across North America.
Career Framework: Clear paths for growth and development, helping you reach your career goals with ongoing learning and mentorship.Job Duties & Responsibilities
- Ensure technical quality of software through detailed testing and feedback to relevant team members.
- Take a proactive, problem-solving/trouble-shooting approach to identifying and solving software problems; not stopping at identifying the problem, but experiment using available information to try to narrow the possibilities and determine a suggested solution.
- Document, troubleshoot, and isolate issues encountered during testing utilizing internal bug database system and providing accurate and detailed reproduction steps including visuals if possible and/or other required regression information.
- Assist with focus testing sessions and provide summary reports.
- Assist in development and implementation of comprehensive QA test plans and cases.
- Assist in the generation and implementation of procedures for more effective and efficient testing of company products.
- Assist with testing using internal development tools.
- Contribute to a positive work environment by getting involved with all departments of the team, understanding their roles and interacting with the team on a regular basis to help gain a rounded perspective of the project.
- Ensure conformance of all company and departmental standards, policies and procedures.
- Other duties as assigned.
- 3-5 years experience in a Software Quality Assurance role.
- Post Secondary Degree or Diploma in Computer Science or related technical field or equivalent practical experience.
- Working knowledge of Mobile application and Manual and Automation testing.
- ISQTB certification would be considered an asset.
- Extremely familiar with all aspects of software verification including: functionality, performance, and system testing.
- Meticulous attention to detail and strong problem-solving ability, in addition to honesty, strong work ethic.
- Working knowledge of most popular console platforms, Windows operating systems and related hardware.
- Deadline driven individual with strong verbal, technical, and written communication skills, creative and able to collaborate with team members with professionalism and tact.
- Advance skills with MS Word and Excel.
- Professional self-starter with a commitment to constantly upgrade skills through continuous learning.