Financial Systems Business Partner (NetSuite)
Avison Young View all jobs
- Toronto, ON
- $130,000-160,000 per year
- Permanent
- Full-time
- Maintain internal relationships with finance, operations, and accounting leaders in multiple territories.
- Partner with global accounting liaison team on core requirements, feasibility, priority and delivery
- Translate business requirements into technical specifications and acceptance criteria
- Communicate roadmaps, issues, and system changes
- Oversee with our outsource provider, the delivery of incidents, changes, and enhancements
- Hold vendors accountable to SLAs and quality standards
- Coordinate across multiple support partners
- Escalate issues and track resolution
- Conduct regular service performance reviews with outsource teams
- Handle routine vendor payment processing through to AP
- Advise strategy and evolution for assigned applications to IT Leadership
- Prioritize enhancement requests and system improvements
- Monitor system health, usage, and business value
- Maintain application documentation and standards
- Co-ordinate any onboarding of new applications into the Portfolio
- Ensure critical Training Resources are integrated into wider Training Capabilities within AY
- Align with Enterprise Architecture
- Partner with CRM Director on Salesforce integrations
- Collaborate with BI/Data teams on operational analytics requirements within scope
- Work with outsourced automation teams on process improvements
- Ensure data quality across integrated systems
- Lead implementation of new features & changes within portfolio of Applications
- Participate in cross-platform process
- Manage system upgrades and migrations
- Ensure proper testing and change management
- 5+ years managing enterprise business applications
- Experience with NetSuite or similar ERP platforms
- Proven vendor management and outsource coordination
- Understanding of system integrations and data flows
- Strong business acumen in finance and revenue processes
- Excellent communication and stakeholder management skills
- NetSuite certification or administration experience
- Prior work in outsourced IT environments
- Experience with Spiff, Concur, or similar platforms
- Knowledge of Salesforce integrations and Lead to Cash processes
- Commercial real estate or professional services background