
District Manager, Patient Food and Environmental Services
- Toronto, ON
- Permanent
- Full-time
- Responsible for excellent client relationships and high level customer satisfaction that promotes, and supports account retention.
- Responsible for delivering and cultivating exceptional quality and innovative solutions for clients.
- Develop and maintain a strong knowledge of patient preferences and incorporates these preferences into service delivery.
- Provide leadership, mentoring and guidance to unit operations to ensure operations are in compliance with client directives and company standards.
- Support on-site management in the implementation of Compass programs and supports training to staff, supervisors, and management.
- Maintain budget compliance.
- Support new business through sales, analysis, operational review, formal reports, and presentations.
- Drive the implementation of company technical programs, tools and systems and champion innovation and best practices.
- Work with managers in establishing priorities and quality assurance best practices, through the establishment of standards, training, operational procedures, and audits tools.
- Conduct regular visits to client locations to observe and review operations.
- 5+ years of Food Service Management and/or Environmental Services experience and multi-unit experience.
- Strong leadership skills and proven ability to supervise and secure the co-operation of the managed employees.
- Proven track record of positive client relationship building.
- Forward thinker who stays abreast of industry trends, enabling anticipation and delivery of the future needs of your clients.
- Passionate and results oriented with a demonstrated record of success and excellent work ethic.
- Strong business acumen, creative entrepreneurial mindset and proven financial performance.
- Solid financial analysis experience with a track record of delivering on bottom-line improvement.
- Excellent verbal and written communication and interpersonal skills
- Ability to manage multiple concurrent projects and teams.
- Superior organizational skills.
- Able to work and communicate effectively with the facility residents.
- Effective team player who works collaboratively with others.
- Valid driver’s license and the ability to travel over-night as required (Minimal).
- Proficiency with MS Word, Excel and Outlook.