Sales Engineer

• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers. Provides product, service, or equipment, technical and engineering information by answering questions and requests.
• Establish new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
• Prepares cost estimates by studying blueprints, plans, and related customer documents, consulting with engineers, architects, and other professional and technical personnel.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Submits orders by conferring with technical support staff; costing engineering changes.
• Develops customers’ staff by providing technical information and training.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, providing information and commentary pertinent to deliberations, recommending options and courses of action, and implementing directives.
• Contributes to team effort by accomplishing related results as needed. Prepare and deliver technical presentations explaining products or services to customers and prospective customers.
• Prepare and deliver technical presentations explaining products or services to customers and prospective customers.
• Prepare schedules, charts, and support installations.
• Confer with customers and engineers to assess equipment needs and to determine system requirements.
• Collaborate with sales teams to understand customer requirements and provide sales support.
• Secure and renew orders and arrange delivery.
• Plan and modify products to meet customer needs.
• Help clients solve problems with installed equipment.
• Recommend improved materials or machinery to customers, showing how changes will lower costs or increase production.

• Help in researching and developing new products.
• Other duties as assigned.

• 4-Year bachelor’s degree in mechanical engineering, or related field is preferred but not required if extended experience is proven.
• 10 or more years of experience working within a related role in sales.
• 2 years of experience in an automotive material handling environment.
• Knowledge of mechanical systems, structural materials, steel machining/welding practices.
• Experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and AutoCAD.
• Works precisely and has a high level of attention to detail.
• Organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Knowledge of standard concepts, practices, and procedures in material handling and steel.
• Strong written and verbal communication skills.
• Strong mechanical aptitude and knowledge.
• Ability to work in a fast-paced environment.
• Ability to self-manage time and time of others.

Daifuku