Welcome Home to Canada ProgramThe Canadian Museum of Immigration at Pier 21 continues its tradition of welcoming newcomers to Canada.The Welcome Home to Canada (WHTC) program is a six month employability program for new immigrants to Canada. If you are an unemployed or underemployed immigrant and facing barriers to meaningful employment thisprogram may be an option for you.We currently have an opening for a Community Engagement Assistant as part of the 2025 Welcome Home to Canada program.Job Title: Community Engagement AssistantDuration: 6 months from October 2025 to March 2026Wages: $17.75 per hourReports to: Public Programs and Community Engagement Manager/Marketing and Brand ManagerHours: 37.5 hours a week with two (2) paid rest periods of 15 minutes and one 30 minute unpaid lunch break each day. As the Museum operates 7 days a week, the workweek includes Saturdays and/or Sundays and irregular hours (evenings, weekends)Program eligibility· You must be either a permanent resident of Canada, Canadian citizen born outside of Canada (this means you have immigrated to Canada and have become a Canadian citizen) or a protected person as defined in Section 95 of the Immigration and Refugee Protection Act who is legally entitled to work in Canada and Nova ScotiaAND· You are unemployed or underemployed and facing barriers to employment such as lack of previous Canadian work experience, foreign credentials, language barriers or lack of professional networks.Position SummaryThe purpose of this position is to assist the Public Programs and Community Engagement Manager and Coordinator in the administration, coordination and delivery of public programs and to assist the marketing and communications team with efforts to promote and drive visitation to the Museum.Responsibilities
Supports logistics associated with public events, including:
-A/V-Registration and ticketing-Assistance for special guests, performers, and speakers
Supports administrative tasks associated with public events, including:
-Accounting forms-Marketing and communication forms-Web forms-Facility forms
Supports development of new programs and events
Supports public program marketing and communications efforts
Assists the Marketing and Communications team with the development of evergreen social media content
Helps compile and organize social media content libraries or templates that can be used long-term.
Contributes creative social media content ideas that align with key themes, initiatives, and campaign strategies.
Skills Required
Comfortable interacting with a wide variety of people: community partners, Museum staff and the public
Reliable, responsible
Ability to follow instructions and work with minimal supervision
Ability to perform repetitive tasks
Excellent organizational skills
Communicates well with the public, both in person and on the telephone
Good command of the English language: spoken, comprehension, written
High quality of customer service
Interest in Canadian and world history
Ability to communicate in French is a definite asset
Familiarity with Meta platforms (Facebook, Instagram)
Familiarity with tools and platforms used for creating and editing content such as Canva, Adobe Creative Suite, and similar software considered an asset
Experience supporting social media content creation within a team environment considered an asset
Competencies
Customer Focus - knowledge and ability to provide high levels of service to both internal staff and external customers, leading to high customer satisfaction and established relationships.
Communication - knowledge of various communication methods, and the ability to present and receive information in the most appropriate and effective matter.
Problem Solving - knowledge of problem-solving and decision-making techniques, and the ability to generate solutions to problems, then decide on a course of action.
Adaptability - knowledge and ability to effectively manage ones’ own behavior and positively influence the actions of others during times of change, stress or uncertainty.
Integrity and Trust - ability to operate with a high degree of honesty and openness, such that respect and trust is earned by coworkers and customers.
For further information on the Welcome Home to Canada Program please visit.How to apply:Closing date for application is 5pm on September 14, 2025.Please apply with your resume and cover letter, indicating how you meet the WHTC program eligibility.This position is included within the Bargaining Unit under the Collective Agreement. As a condition of employment, the successful candidate for the position will be required to become a member of the Service Employees International Union Local 2, Brewery General and Professional Workers Union. All Employees covered by the Agreement shall pay Union dues as established by the Union.
