Application Administrator, Intermediate - Finance ERP

  • Guelph, ON
  • Permanent
  • Full-time
  • 28 days ago
Job Category: SG&ADegree Level: Three Years CollegeJob Description:Job Title: Application Administrator, Intermediate (ERP Support for Accounting/Finance)Job SummaryThe Intermediate Application Administrator position is responsible for first-level support of all assigned applications. This position will serve as a subject matter expert on content, processes, and procedures associated with enterprise applications using various programs such as IFS, ServiceNow, in-house developed applications or externally purchased applications used by all Linamar facilities associated with the main ERP (IFS) application.Responsibility
  • Provide first-tier support for existing IFS (Industrial and Financial System) ERP applications a must, and other related in-house developed applications such as PrimeRevenue, JP Morgan, LinScan, Labeling, etc.
  • Working knowledge of any Service Management App / Software such as ServiceNow.
  • Set up User Accounts; perform password resets, User Offboarding, IFS Dormant Accounts Review process, etc. based on work instructions.
  • Address and resolve issues and concerns of end-users related to IFS functionality and modular processes pre-dominantly in Finance, but general knowledge of operations processes is added asset aided by centrally controlled work instructions and other written company policies and controls in place globally.
  • Perform application administration, such as reviewing, validating against Global Security and Control Policies and Standards for granting and/or terminating User Access rights.
  • Assist in the planning, design, development, and deployment of enhancements to existing applications.
  • Liaise with Vendors and/or Service Providers as needed to provide an additional level of support for resolving issues of application users, and for managing modifications to the applications, as necessary.
  • Create and maintain effective system documentation; prompt communication of any changes thereto and other pertinent processes to affected parties / teams.
  • Work with all members of the IT team to increase the number of first-call resolutions and improve overall customer satisfaction.
  • Work with other IT teams to develop, coordinate and perform in-depth tests, including end-user reviews, for system modifications.
  • Assist in the orientation and training of end-users for all modified and new or enhanced systems pertaining to the main ERP system in use.
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  • Extract data from the system and prepare reports for end-users and management, as necessary.
Academic/Educational Requirements
  • Post-Secondary Education in Finance, Accounting, Management Information Systems, or Business Administration.
Required Skills/Experience
  • Minimum three years of related work experience, particularly in ERP Administration Support.
  • Must have Accounting or Finance experience on ERP applications.
  • Actual hands-on support experience on any ERP Applications such as IFS, IFS Cloud, SAP, etc.
  • General IT knowledge and a good understanding of data extraction and reporting tools such as SQL and Crystal Reports are an asset.
  • Good knowledge of databases.
  • Good working knowledge of Microsoft Office tools such as Word, Excel, PowerPoint.
  • Able to communicate on a technical and non-technical level depending on the audience.
  • Ability to work as a team member and to coordinate efforts with programmers, other administrators and developers.
  • Critical thinking, analysis and problem-solving.
  • Thorough, diligent and resourceful.
  • Strong verbal and written communication skills are a necessity.
  • Able to problem-solve and troubleshoot in a fast-paced and demanding environment.
  • Flexible and adaptable; proactive and positive disposition.
What Linamar Has to Offer
  • Competitive Compensation
  • Employee Benefits package includes but not limited to, Drug, Dental & Vision etc.
  • Opportunities for career advancement.
  • Sustainability Counsel
  • Community based outreach supporting both local and global initiatives and charities.
  • Discounts for local vendors and events, including auto supplier discounts.
About UsLinamar Corporation is a Canadian-founded global manufacturer, renowned for its advanced engineering and innovative product development across diverse industries and markets. Our journey started in 1966 under the visionary leadership of our founder, and today, we remain committed to cultivating a culture of innovation and collaboration.With access to state-of-the-art tools and resources, you'll have the opportunity to make a meaningful impact alongside a team of driven and passionate professionals. Join us and be part of a company where innovation, collaboration, and growth are at the heart of everything we do.Linamar is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Linamar will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.

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