Senior Manager , Design (Hybrid)
Dormez-vous?
- Pointe-Claire, QC
- Permanent
- Full-time
- Lead and manage a team of web graphic designers, & UX Designers overseeing all design and content of the website
- Maintain a focus on mobile-first design, ensuring alignment with site design system and according to the site production calendar schedule.
- Work closely with internal teams to ensure timely delivery of all promotions, content, and new photography that meet site guidelines
- Partner with IT for technical optimization and with vendors and agencies to ensure productive partnerships and delivery of design requirements.
- Champion site designs and content that are visually appealing, relevant, and regularly updated in order to maximize revenue vis A/B testing.
- Lead user experience (UX) design to optimize site structure and content, while staying up-to-date with emerging trends in design and user experience.
- Collaborate with the digital team to ensure digital ads align with site experience and lead the design direction for the email channel, including ensuring template design is consistent with our site design system. Conduct A/B testing to optimize visual appeal and engagement
- Oversee all design projects from conception to delivery, ensuring they are delivered on time, & according to plan
- Lead strategic design planning, providing mock-ups to drive continuous innovation
- Collaborate with different teams such as product, marketing, sales, etc., to ensure a seamless experience across all company outputs
- Use data analysis to inform design decisions, including website usage statistics, customer feedback, and A/B testing results. Handle any design-related crises that might arise, ensuring swift resolution
- A Bachelor's Degree in Graphic Design, User Experience Design, or a related field
- At least 5 years of e-commerce/web design experience preferred. Retail and Fashion Apparel background would a definite asset
- Previous experiences and/or strong familiarity with A.I image generation platforms such as Midjourney
- Experience with site design management, creating and implementing responsive web design following industry best practices to meet clients’ requirements
- Extensive design skills and knowledge of graphic design, web design, UX design, and mobile-first design principles. Ability to create high fidelity mockups, wireframes demonstrating good understanding of type, layout and creativity Proficiency in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign), Sketch, Figma, etc.
- Strong technical knowledge and understanding of web technologies (HTML, CSS, JavaScript) and responsive design principles. Familiarity with web development processes and constraints
- Experience in creating digital advertisements and email marketing materials. Familiarity with A/B testing and using data to optimize designs
- Experience in managing design projects from conception to delivery, with a proven track record of delivering projects on time and within budget
- Knowledge of project management tools and methodologies
- Excellent strategic thinking abilities and experience contributing to brand strategy and integrating design considerations across various company outputs
- Effective cross-functional collaboration and proven ability to work effectively with diverse teams, such as marketing, product, sales, etc
- Experienced in vendor management and working with external agencies or vendors, managing relationships, and ensuring delivery of requirements
- Familiarity with data analysis, tools and methodologies, with experience using data to inform design decisions
- Experience with crisis management such as website outages or negative customer feedback, with an ability to ensure swift resolution
- Excellent communication and interpersonal skills to collaborate effectively with business users, technical teams, and vendors
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
- This is not a job but a CAREER with opportunities for growth and advancement
- Diverse and inclusive work environment
- We will invest in you and provide extensive training, mentoring and continuous development
- Access to training and development platforms
- Full medical, dental benefits and a Deferred Profit Sharing Program
- Annual Wellness Credit for any products/services that improve your health and well-being, ie., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
- Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
- Maternity/Parental leave top up benefits
- Tuition Reimbursement Program that covers professional AND personal development
- Long service awards, celebrations and other social events
- Associate Referral Program
- Paid day off to volunteer at your local charity of choice
- Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital