Food & Beverage Ops Supervisor
Hudson Group View all jobs
- Vancouver, BC
- Permanent
- Full-time
- Competitive rate of pay of: $27.00 CAD
- Benefits
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Tuition reimbursement
- Employee discounts across all company brands
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program - refer a friend and earn a bonus
- Ensures customers are greeted promptly and served by knowledgeable, well-trained associates.
- Demonstrates effective management of customer queuing
- Provides team training, leadership, and mentorship to team members.
- Ensures that team members report to work on time, dressed in clean full uniform, including nametags.
- Ensures all Sales Associates are aware of daily sales targets & coaches sales associates to improve selling technique
- Ensures telephones are answered in a consistent business-like manner and are used only for business-related purposes.
- Ensures that all team tardiness and absences are reported to management.
- Ensures that Sales Associates are assigned daily duties and never congregate in the vicinity of the cash desk.
- Ensures that team members are aware of procedural changes and/or other latest memorandums.
- Ensures that team members are offering an up-sell/add-on sale to each customer.
- Conducts store opening/closing/ shift change procedures.
- Ensures that daily counts on high shrink items and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager.
- Has an in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.
- Ensures products are properly displayed in the store  Ensures all damaged goods are returned to the warehouse properly tagged.
- Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).
- Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.
- Reports current day, last year and last week sales figures to daily
- Ensures paperwork is done properly and accurately
- Orders store supplies
- Assists with register operation during peak times or when short staffed and giving breaks
- Flexible to work period long and/or irregular hours including early mornings, weekends and holiday
- Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.
- Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.
- Accurately counts daily deposits
- Verify that the safe has been counted and balanced at the beginning and end of day
- Prepares daily deposit log and communicates with corporate
- Prepares cashier over and shortage report
- Responsible for all supply orders for Cash Office
- High School Diploma or equivalent.
- One or more years of retail supervisory experience.
- Leadership qualities, interactive, approachable & strong communication skills.
- Ability to work in a fast-paced environment .
- Time-management skills and multi-tasking abilities.
- Good problem-solving skills.