Representative, Customer Service
Bombardier View all jobs
- Dorval, QC
- Permanent
- Full-time
- Account Management: Take charge of customer accounts, ensuring top-tier service and satisfaction.
- Invoice Resolution: Dive into the details of transactions, ensuring seamless processes.
- Targets and KPIs: Exceed expectations in output quality and customer satisfaction.
- Brand Ambassadorship: Every interaction is an opportunity to showcase Bombardier's brand.
- A college degree in business administration, hospitality, or a relevant technical fiel is an asset.
- Experience: 2-4 years of customer service experience (call center experience is a plus).
- Tech Proficiency: Strong computer skills and familiarity with current technology.
- Language Skills: Excellent command of the English language (both written and spoken). Functional French is also required.
- Adaptability: Thrive in a changing environment.
- Customer Focus: Deliver impactful experiences consistently.
- Team Player: Collaboration is your strength.
- Aerospace Insight: After-sales customer service experience (preferred).
- Tech Toolbox: Familiarity with Bombardier's software tools (SAP, Zendesk, Salesforce, etc.) is advantageous.
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