Spa Maintenance Supervisor
Pomeroy Lodging LP
- Kananaskis Village, AB
- Permanent
- Full-time
- Onsite staff accommodations, which include a residence, convenience store, and employee fitness centre
- One meal per day in our employee cafeteria (taxable benefit)
- Health and Wellness benefits, including; Life Insurance, Accidental death and dismemberment, Dental, Medical, Vision, Chiropractic, Massage, and more (some restrictions may apply)
- To assist the Facilities Manager in overseeing all major mechanical, electrical and plumbing throughout the spa, ensuring that all systems are fully operational and minimize downtime
- Oversee the daily operation and maintenance of the Pools and Hot tubs and ensure compliance with regulations set forth by Alberta health as it relates to pool water quality.
- Coordinate and prioritize the distribution of work orders and preventative maintenance tasks including plumbing, carpentry, painting, and tile repair
- Assist with development and lead implementation of a preventative maintenance program which ensure the longevity of all equipment and facilities, including the monitoring and tendering of all service contracts
- Keep guest satisfaction top of mind by responding to maintenance issues, problem solving and resolving issues in a timely manner.
- Monitor, track and update all checklists, inventory and work logs for all facility operations equipment and supplies
- Train, motivate and supervise maintenance/pool facilities staff to ensure performance and excellent service standards are achieved.
- Ensure the highest level of communication between leadership, operations team and the maintenance team. This includes but is not limited to, deficiencies, daily pass on and email communication follow up.
- “Hands on” and “Lead by example” approach with day to day maintenance and pool operations duties and/or projects as required.
- Ensure Health and Safety is a top priority for all staff. Proper PPE and processes are followed at all times
- Assume all the responsibilities and authority of the Regional Hydrotherapy Facilities Manager in their absence, including regular days off and vacation
- Coordinate with the internal and external agencies or vendors for repair and maintenance work.
- Complete administration tasks such as but not limited to payroll, scheduling, recruiting and inventory management.
- Ensures that all operations are conducted in compliance with all environmental legislation and approved policies and procedures.
- Any other job or duties assigned by the KNS Leadership as and when required.
- Minimum of 2 years experience in a leadership role with strong knowledge and understanding of the engineer and maintenance process
- Strong knowledge of pool operations, mechanical, carpentry and electrical services.
- Experience in preventative maintenance, fire safety and health and safety
- Proficient in Windows, PMS and MS Office applications
- Strong attention to detail, problem solving and ability to work independently.
- Excellent organizational skills with the ability to quickly align with shifting priorities, work assignments and timelines.
- Able to train, coach and develop team members in an entrepreneurial and progressive environment
- Post secondary education in a related field a definite asset including:
- Pool Operations Certification
- Building Operators Certification
- Building maintenance Level 1 and 2
- Confined space certificate
- Diploma or degree in engineering related trades. Along with certification in related fields.
- Include but are not limited to;
- Ability to work a variety of shifts including early mornings, late evenings, weekends and holidays
- Standing or sitting for extended periods of time
- Ability to communicate by phone, email and in person
- Dexterity of hands and fingers to operate a workshop tools, computer keyboard, mouse, and to handle other computer components
- Frequent bending, kneeling, pushing, pulling
- Frequent ascending or descending, stairs and ramps
- Lifting
- Working with chemicals
- Working in noisy environments
- Willingness and ability to work outside in all seasons and in all weather conditions as required.
- Ability to perform physically strenuous work