Assoc Program Manager
Cencora View all jobs
- Canada
- Permanent
- Full-time
- Maintenance of a territory caseworker assignment;
- Ongoing maintenance of the assigned projects;
- Monitoring:
- Protocol adherence;
- Documentation in case files (electronic and hard files);
- Database use and accuracy of information collected;
- Phone calls for accuracy of content and telephone etiquette;
- Participation in client consultations and working sessions in collaboration with the manager or in the manager’s absence;
- Identification of training needs based on monitoring and lead refresher training as required and determined necessary in collaboration with the manager;
- With the manager, participate in the hiring and training process of new staff;
- Identification of needs for modification of program database, protocols and current processes;
- Daily and on-going client project communications;
- Assistance and back up to the manager;
- Client reporting;
- Responsible to report all Adverse Events to the assigned units/departments;
- The Associate Program Manager will also be assigned other duties and tasks as required from time to time.
- Post-secondary education or equivalent in a related discipline;
- Minimum of 3 years’ experience in the healthcare, pharmaceutical or biotechnology industry (or similar);
- RN/RPN license an asset;
- Bilingualism (French/English) is an asset;
- Project management experience is an asset.
- Advanced knowledge of pharmaceutical distribution industry
- Strong business and financial acumen
- Strong analytical and mathematical skills
- Strong communication, both internally and externally as well as interpersonal and leadership skills;
- Effective organizational skills; attention to detail
- Ability to consistently meet deadlines and multitask
- Excellent problem-solving skills; ability to resolve issues effectively and efficiently
- Ability to work independently and in a team environment;
- Adaptability to change and to learn new skills as required;
- Excellent presentation skills
- Strong proficiency in Microsoft applications (Outlook, Word, Excel, Access, Internet Explorer, PowerPoint);