Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Why this role is important?To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.DUTIES & RESPONSIBILITIES:Customer ServiceGreet customer promptly and gather prescription information according to StandardsPerform duties in priority according to Role assigned on Role Assignment ScheduleRefer to the pharmacist all clinical inquiriesAccurate dispensing prescription medicationsThird Party adjudication where required and necessarySet realistic customer expectations as to wait timesLocate and cash out prescriptions and any ancillary itemsEnsure customers requiring counseling are referred to the PharmacistMaintain and control the cash register in the dispensaryAdhere to all confidentiality and privacy requirementsADMINISTRATION:Receive new and repeat prescription orders in accordance with Standard Operating ProceduresPrepare and submit orders with the exception of, controlled drugs and narcoticsAdjudicate third party billing, online and manage manual Third-Party AccountsAnswer telephone and refer to a pharmacist when necessaryManage incoming faxes according to Pharmacy Standards of PracticeAccurately file completed documentation as per Pharmacy Standards of PracticePRESCRIPTION WORKFLOW:Assist in prescription preparation to company's standards and professional servicesData entry for new prescriptions, and managing refill request processingSelect medications to fill prescriptions according to Pharmacy Standards of PracticeEfficiently count or measure, package, and label prescriptions, as per Pharmacy StandardsAccurately enter and maintain appropriate data within the applicable Pharmacy systemsSKILLS AND QUALIFICATIONS:Registered with the corresponding provincial licensing collegeDiploma from a Pharmacy Technician CollegePrevious Pharmacy Experience preferredEffective organizational skills, ability to multitaskProblem Solving SkillsStrong attention to detailWhy work in a Shoppers Drug Mart store?Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
