Senior Site Reliability Engineer - GFT

Royal Bank of Canada View all jobs

Vancouver, BC
Permanent
Full-time

20 hours ago

Job DescriptionAre you a talented, creative, and results-driven professional who thrives on delivering high-performing applications? Come join us!We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.The Senior Site Reliability Engineer is responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Compliance Technology organization. As the Engineering arm of the GFT Technology and Operations, this team will work collaboratively with Delivery arm of the same organization and any other IT partners required to succeed in its mandate. The incumbent will need intermediate knowledge and experience working in an application development and/or technology operations organization. Perform production support role and partner with the SRE Delivery team in incident management and problem management.WHAT WILL YOU DO?

Perform application production support role including off-hours support. Development of SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing, and reliability testing)
Learn about multiple applications and technologies and how they interact to provide cross-function support. An understanding of how legacy and emerging technologies integrate is required.
Assist in incident management and problem management for applications in scope. Maintain technology currency (manage server patching, certificate renewal, etc.) with keen eye on automating opportunities
Ensure availability and uptime of applications in scope, as per service level objectives. Ensure compliance of all systems and applications in scope, including maintaining segregation of duties
Implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope
Supports unit’s goals to adopt automation solutions for applications in scope. Apply design-thinking and agile mindset in working with SREs, Scrum Masters and partner team leads
Proactively identify and act on emerging issues (and works with Development teams) to resolve them in the short and long term
Identify opportunities to reduce manual effort and human error. Make recommendations on process improvements and enhances system and support documentation

WHAT DO YOU NEED TO SUCCEED?Must have:

3+ years of hands-on experience in a variety of SRE languages and tools (Ansible, Dynatrace Managed, Moog, PagerDuty, ServiceNow, GitHub)
Ability to automate manual support repeatable task and bring in 360-degree monitoring solution
Intermediate knowledge of industry practices, with a focus on SRE
Intermediate experience in a variety of environments (Cloud, Linux/Unix/Windows and services/APIs, databases)
Excellent communication and stakeholder management skills

Nice-to-have:

Experience with job scheduler like Zeke, Stonebranch, Autosys, Airflow
Experience with troubleshooting using logs, Grafana, Moog, Dynatrace
Understanding of SRE principles

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

#LI-POSTJob Skills Agile Methodology, Application Infrastructure, Group Problem Solving, IT Automation, IT Monitoring, Operations Support, Production Support, Software Development Life Cycle (SDLC), Software Engineering, Software Product Technical Knowledge, System Applications, Systems SoftwareAdditional Job DetailsAddress: 745 THURLOW ST:VANCOUVERCity: VancouverCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2026-04-15Application Deadline: 2026-05-01Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Royal Bank of Canada

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