Team Manager CMIC (Cash Management and Investment Control)

• Foster an environment that promotes feedback while managing day to day operations of the Cash Management and Investment Control (CMIC) team

• Provide oversight and support with day-to-day responsibilities that meet all service level
• Provide monitoring, oversight and support for all bank reconciliation and residual processing, including internal money movements and tax remittances.
• Support the team through variance resolution including working with teams across Client Services to identify root cause.
• Provide support and oversight for the daily net cash processes, including ensuring reporting is completed accurately and on time for downstream partners.
• Ensure all related Fidelity Fund money movements are reported and completed accurately between FIC and the third-party custodian.
• Effectively resolve issues through analysis and monitoring
• Ensure policies and procedures are effectively administered within the department and controls are in place

• Engage employees in establishing clear and measurable goals that achieve business results
• Support employee growth and development within the team

• Manage the day-to-day activities of the CMIC team.
• Oversee and administer all aspects of workforce planning and management and Business Continuity Planning (BCP).

• Ensure policies and procedures are effectively administered within the team and appropriate controls in place to prevent exposure to business risk

• Contribute, participate, and support departmental, divisional, and corporate projects and initiatives.
• Provide input and resource planning for their functional business unit.
• Provide ongoing support, planning and subject matter expertise for divisional and corporate objectives.
• Recommend and implement enhancements to existing business processes resulting in increased efficiencies and/or improved controls.
• Establish and maintain a continuous improvement culture within CMIC.
• Build and maintain relationships with internal and external business partners

• 3 – 5 years progressive experience in operations or customer service within mutual fund or financial services industry.
• 1 - 2 years of experience in coaching and/or managing people is preferred.
• Strong working knowledge of mutual fund industry is preferred.

• College degree (3-year program) or equivalent work experience.
• Strong communication skills in English (written and verbal).
• Strong communication in French (written and verbal) would be considered as an asset.

• Canadian Securities Course (CSC) or Chartered Financial Analyst (CFA) would be considered as an asset.

• Strong presentation skills

• Effective verbal and written communication skills

• Strong people skills

• Demonstrated relationship building and management

• Excellent collaboration skills within and across businesses

• Team builder, ability to coach and motivate

• Ability to multi-task in demanding environment

• Demonstrates flexibility

• Able to achieve results through challenges and conflicting timelines/priorities

• Demonstrates pro-activeness

• Able to perform and execute with minimal supervision/instruction

• Strong understanding of divisional and cross-departmental processes

• Good awareness of departmental mandates and job roles across organization

• Strong knowledge of mutual funds industry practices and standards

• Strong organizational product awareness

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

• Base Salary: A competitive annual range of $90,000 to $105,000, based on your experience and qualifications.
• Performance Bonus: Eligible for a discretionary bonus that rewards your contributions and results.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

• Canada's Top 100 Employers

• Great Place To Work® Certified

• LinkedIn Top Companies in Canada

• Human Resource Director (HRD) - Best Place To Work

• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team

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