T-Bar & Grill - Supervisor
- Panorama, BC
- Permanent
- Full-time
- Responsible for the F.O.H operations of the T-Bar and Grill including the execution of catering functions, and other special events in the venue.
- Directly supervise employees associated with the F.O.H. operations. Assist in the discipline procedure, scheduling, training, and recognition of employees.
- Maintain excellent guest relations by ensuring quality products, service, and animated atmosphere.
- Ensure that all smallwares and products remain fully stocked.
- Carry out and monitor routine record keeping functions including, product ordering, cash handling, daily reporting, labour reporting, cash balancing, inventories, and various reports as requested.
- Ensure excellent merchandising of products, impeccable cleanliness, safety awareness, and security standards.
- Recommend and oversee necessary maintenance requirements.
- Nurture positive, professional communication between all employees. Support employees’ needs to ensure excellent results.
- Maintain an open, honest two-way communication to all departments.
- Help the Front of House manager in developing promotional programs including food and beverage promotions, guest service-related promotions, interdepartmental promotions, and employee incentive programs.
- Participate in required operational meetings as directed by the Front of house manager.
- Plan and assign daily work, provide training, directing, and reviewing tasks, discipline, and development of all employees.
- On shift basis, may supervise up to 20 people.
- Assist the Front of House Manager to ensure that staff are well informed about the entire resort operation daily.
- This is a full-time, seasonal position
- Secondary Education Diploma or Equivalent.
- Minimum of one-year supervisory experience in a high-volume bar atmosphere.
- Hands-on experience as bartender and server.
- Strong verbal, written, analytical, and interpersonal skills.
- Hands on training experience.
- Must have experience with Food and Beverage Point of Sale equipment
- Ability to enunciate clearly and project voice for an 8-hour period.
- Must have the ability to use touch typing skills and
- Ability to lift up to 50 lb. or carry for 50 yards throughout the eight-hour day.
- Extensive contact with guests and front-line employees.
- Regular interaction with managers and supervisors throughout Panorama.
- Continuous contact with suppliers and service providers.
- Consistent telephone and face to face interaction with Front-line employees, management staff, Food & Beverage Catering Manager and Guest Services