
Medical Office Administrator
- Toronto, ON
- $18.00-20.00 per hour
- Permanent
- Full-time
As part of our team this position is responsible for the co-ordination of telephone and electronic referrals, scheduling of patient visits, answering telephone inquiries, assisting patients with insurance and claim approvals, and provide support to the doctors and other team members as required. We are looking for individuals who are customer focused, patient, detail oriented with the ability to set priorities and follow through on tasks within critical deadlines.Key Responsibilities:
- Perform administrative duties such as: handling referrals, booking patient appointments, preparing patient charts, filing, answering phone, updating the EMR system and coordinating clinicians’ clinic.
- Answer telephone inquiries from patients and others; screening calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments.
- Assist patients with their insurance pre-authorizations and claim approvals.
- Obtain patient medical histories, and insurance information as appropriate; update medical charts and enter patient data.
- Must be comfortable with hands-on patient interaction.
- Provide day-to-day staff support for our other team members as required.
- Review data on clinical activity; prepare associated reports as required.
- Creating invoices, processing payments and tracking metrics.
- Maintain the cleanliness and serviceability of equipment; arrange for maintenance and repair as needed.
- Ensure the professional appearance of the clinic.
- Performing miscellaneous job-related duties as assigned.
- A minimum of 2+ years of professional administrative experience is required;
- Experience in a healthcare setting or sleep therapy is considered an asset but is not required, training is provided.
- Working knowledge of an EMR systems is considered an asset.
- Excellent organizational and administrative skills with impeccable attention to detail.
- The ability to quickly learn and understand various processes in a changing environment.
- An assertive, professional, and friendly interpersonal skills with strong customer service values.
- Strong written and verbal communication skills;
- Good time management skills, ability to work effectively under pressure and meet demanding deadlines.
- Ability to multi-task, assess situations and prioritize tasks accordingly.
- Opportunities for career growth;
- Commitment to education - personal and professional development;
- Our positions give you DIRECT patient care. Gain patient interaction experience
- Dedicated to the growing field of the Science of Sleep;
- We value all our employees, each person counts;
- Meaningful work;
- Help shape the future of sleep!
- Competitive Salary.
- Comprehensive Benefits Package.
- Group RRSP Plan.
- Work-life balance.
Job Type: Full-time, PermanentPowered by JazzHR
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