Food and Beverage Supervisor (Seasonal)
Hotel Arts View all jobs
- Calgary, AB
- Temporary
- Full-time
This role acts as the on-shift leader in the absence of management, supporting the execution of service, maintaining team accountability, and ensuring smooth communication between front-of-house, kitchen, and leadership teams. The Supervisor works alongside the team, providing hands-on support and resolving issues as they arise.
The Food and Beverage (Outlets) Supervisor reports directly to the Restaurant Manager and Director of Food & Beverage, or their designate.Please note that this is a seasonal position starting May 4th, 2026 until end of September.This position requires a mixture of daytime and evening availability as we open our celebrated Poolside Patio.DUTIES AND RESPONSIBILITIESFloor Operations
- Lead the floor during assigned shifts, ensuring smooth and efficient service
- Assign sections and manage floor plans based on staffing and business levels
- Ensure all opening, during-service, and closing procedures are completed properly
- Maintain awareness of service flow, guest needs, and team performance
- Step into service roles as required to support the team
- Ensure all staff meet baseline service expectations and follow established SOPs
- Communicate daily features, specials, and key updates to staff and hosts
- Ensure guests are informed of key offerings during seating and service
- Respond to and resolve guest concerns promptly and professionally
- Maintain a strong presence on the floor to support service quality
- Monitor staff performance and provide real-time direction on the floor
- Address and document performance or behavioural concerns and escalate as required
- Ensure all staff adhere to company policies and procedures
- Support a positive, professional, and team-oriented work environment
- Lead pre-shift meetings to communicate service priorities, features, and updates
- Ensure all team members are aware of menu availability, 86’d items, and daily changes
- Communicate effectively between kitchen, FOH, and management teams
- Complete clear and accurate pass-on notes for leadership
- Troubleshoot POS (Micros/Symphony) issues and support staff with system challenges
- Adjust bills and resolve discrepancies when required
- Ensure all transactions are entered accurately
- Maintain and complete side duties lists for each shift
- Collect and distribute tip-out accurately according to established guidelines
- Ensure a safe working environment for all staff during shifts
- Report and document all incidents, injuries, or safety concerns
- Ensure all equipment is functioning and ready for service
- Communicate maintenance or repair needs to management
- Maintain cleanliness and organization across all outlet spaces
- Valid ProServe Certificate
- 3+ years of previous food service, bartending or restaurant experience required
- Previous supervisory experience an asset
- Must have a positive attitude
- Must possess excellent communication and customer service skills
- Must be able to multi-task and handle competing priorities and a fast paced environment
- Requires standing/walking throughout shift
- Lifting trays of up to 20 lbs., reaching and bending
- Flexible schedule required
We are sorry but this recruiter does not accept applications from abroad.