Technical Trainer
AutoLeap
- Toronto, ON
- Permanent
- Full-time
- Foster high-value client relationships by demonstrating a clear understanding of the stakeholder’s business and identifying the appropriate solutions to address their unique needs to maximize their value on AutoLeap
- Collaborate with the in-house product & content team to develop training as it relates to product features, to then create and deliver training for internal and external stakeholders
- Develop and facilitate value-add customer facing seminars
- Provide on-site support and training to customers
- Create and expand our knowledge base to support self-led training
- Help develop a best-in-class customer training and enablement function, working alongside our implementation and customer experience teams
- 1-2 years experience in software implementations with a focus on training, or similar project management experience (bonus points for familiarity with the SaaS business model, the automotive industry and experience serving SMB customers)
- Willingness to travel up to 30% - 50% of the time (applicants required to be based out of Canada/US)
- Passion for helping others (you love seeing your customers succeed)
- Strong track record of success and progression in previous roles and be in good standing in your current role
- Your own unique talents! If you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role
- 100% employer paid health, dental, and vision premiums for employees
- Full tech-stack
- Monthly Meal perks
- 401(k) with Vanguard
- Unlimited PTO
- Remote work