Service Assistant - Lexus of Vaughan
Zanchin Automotive Group View all jobs
- Vaughan, ON
- Permanent
- Full-time
- Competitive and generous compensation package
- Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
- Company-provided tools and equipment
- Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
- Opportunity for career advancement within the group
- Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more
- welcome customers visiting the showroom and inquire as to the purpose of their visit
- assist customer interactions (in-person, phone, adn digital communication)
- support service advisors with administrative tasks and customer flow
- helping coordinate daily service operations ina fast paced environment
- operate a multi-line telephone system and respond to customer inquiries
- review and respond to electronic mail quickly and in a courteous and professional manner
- perform administrative tasks and functions, including word processing, data input
- close repair orders and coordinate and process customer payments
- assist in scheduling customer vehicle service/maintenance appointment
- 1 to 2 years of proven experience in an administrative or support role
- Secondary School diploma, or equivalent experience
- strong proficiency with Excel and general computer programs
- experience in a customer service role with a focus on service excellence
- adbility to perfor effectively in a high pressure and fast paced environment
- ability to adapt to a changing environment and meet deadlines
- ability to communicate professionally (verbally and written)
- strong attention to detail, organized and strategic
- ability to maintain professionalism
- ability to work independently and with minimal supervision
- self-motivated and driven with a passion for excellence in execution
- a proven commitment to quality of work
- Full-time availability, including the ability to work every second Saturday
We are sorry but this recruiter does not accept applications from abroad.