Company: ClaimsPro LPBuild your career with ClaimsPro -Junior Adjusters/Trainees, Full-Time (Whitehorse, Yukon, Canada)We have an existing opportunity to add a Claims Adjuster Trainee to join our team. Reporting to one of our Branch Managers, the key focus of this position is to start your career in claims and develop in a mentorship environment the skills required for the investigation, adjustment, and examination of multi-line claims at a junior level. You will work in a Hybrid based environment supporting field requests within the Whitehorse area.Claimspro is a technology enabled, paperless environment and all matters are managed electronically. The Adjuster Trainee will enter into a period of structured training to obtain the skills required to be successful in a career in claims.The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service.Key Performance FactorsThis role requires someone who is well organized with a high attention to detail and who enjoys doing things in a systematic way. This is an excellent career for someone looking to transition from contracting or construction to adjusting.Desired Competencies
Be action/results oriented, with ability to take initiative
Effective analytical skills including identification of cause and effect dynamics
Have a high attention to detail and is service oriented
Possess effective written communication skills
Able to draw valid conclusions and effectively communicate them
Team player whom is also able to work autonomously
Must be able to work with basic computer programs (MS Office Products are an asset)
Be well organized and able to prioritize
Job Responsibilities
Handing, investigation and management of claims
Review coverages, limitations, warranties, and requirements
Ensure appropriate coverage is in place
Follow guidelines and instructions
Prepare documents and mandatory forms as required
Manage a case load of claim matters in compliance with KPIs and SLAs
Manage reserves, payments, and financials
Provide a high level of customer service to all stakeholders
Other duties as assigned
Qualifications & Experience
Builder or construction experience is a definite asset
Ability to be obtain an adjusters license
Previously demonstrated ability to execute high attention to detail
Demonstrated ability to manage changing priorities and proven organizational skills
Demonstrated behaviors showing initiative and follow-up skills
Demonstrated professionalism and work ethic
Proven ability to contribute to and work well with a team environment
All other computer applications – must have the aptitude and ability to learn as required
Valid Driver’s license
Must already reside in Whitehorse or surrounding area.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.Unsolicited Outreach Statement – Recruitment AgenciesWe will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
