Coordinator Digital Offers 12 month contract

Sobeys

  • Mississauga, ON
  • Permanent
  • Part-time
  • 7 hours ago
Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.Ready to Make an impact?The Coordinator, Digital Offer Execution is part of the Sobeys Marketing Technology team and supports the end to end creation and execution of all digital offers, supporting various business units participating in Sobeys digital offers program. The key objectives of this role are to create error free offers to supporting the cross-functional Loyalty & CRM teams' efforts to deliver a best in class personalization experience to engage members and drive sales. This will be accomplished through strong data management skills, cross-functional project management and Loyalty program benefit communication.Here's where you'll be focusing:
  • Own and manage the Perso Coupon Database with the creation and maintenance of targeted coupons and campaigns, including all quality control checks for weekly load to card, monthly or quarterly ad-hoc campaigns such as article maintenance, coupon proofs, image verification, system set up and offer testing
  • Manage Supplier Funding allowances for Perso Coupons based on Loyalty team's strategy
  • Produce and communicate MGO/LTC offer summaries
  • Work with 3rd party, Loyalty and Customer Care teams to identify and rectify customer service issues with regards to Perso Offers
  • Support the Analytics & Insights team by providing required information to complete program reporting, PCA's, and investigating program issues
  • Actively participate in scoping enhancements to the offer management system through the documentation of requirements and lead the testing effort for Campaign Files related to offers
  • On-going communication with Loyalty Marketing, CMA facilitation of Perso Coupons in CRM Campaigns
  • Error free management of coupon processes to deliver accurate promotions to customers
  • Responsible for delivering training sessions to new team members as they are onboarded to facilitate their successful integration and development.
  • Maintains accurate tracking documents and timelines
  • Excellent data management skills
  • Excellent oral and written skills
  • Attention to detail
  • Problem solving and analytical skills
  • Grow in an environment of on-going structural change
  • Ability to build strong relationships
  • Familiarity with digital and standard marketing channels
  • Strive for continuous improvement, generates and recommends innovative ideas
  • Production & delivery of Perso Coupons, Coupon summary reporting
  • Program Operations, Offer set-up and promotional activities
  • Develop and maintain effective relationships with Loyalty Teams, Customer Care and Martech team
#LI-CF2
#LI-HybridWhat you have to offer:
  • High Proficiency in learning new systems and interfaces
  • Familiarly with testing platforms and processes
  • Project Management skills, experience working with developers
  • Adaptable, flexible and willing to learn new processes
  • Highly organized with an ability to manage multiple on-going tasks and prioritize, with minimal guidance in a fast-paced environment
  • Merchandising knowledge is an asset
  • Bilingual English/French is an asset
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.We offer a competitive compensation package, which varies by role. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Sobeys